Customer Service Representative

4 weeks ago


Salisbury, Wiltshire, United Kingdom Dunelm Full time

Job Overview

Pay - £6.72 - £11.44 per hour.

We are seeking a Sales Assistant to join our team in Salisbury. As a Sales Assistant, you will be the first point of call for customers, providing excellent customer service and ensuring they leave with exactly what they want.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer queries and resolving issues promptly.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Maintain a clean and organized store environment, adhering to health and safety standards.

Requirements:

  • Previous retail experience, preferably in a sales role.
  • Excellent communication and interpersonal skills.
  • Ability to work flexibly, including evenings and weekends.
  • Basic math skills and accuracy when handling cash and credit card transactions.

Diversity and Inclusion:

Dunelm is committed to becoming a fully inclusive business that is representative of our customers and locations. We welcome applications from all candidates, regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education.



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