Customer Service Representative

3 weeks ago


Salisbury, Wiltshire, United Kingdom Nucleus Financial Full time
About the Role

We're seeking a Customer Service Executive to join our thriving Customer Service Centre. This role will involve handling eComms and phone calls from advisers and customers on our pension products, requiring strong communication and problem-solving skills.

Key Responsibilities

* Represent Nucleus in a professional manner, handling all phone calls and written correspondence to the highest standard.
* Develop good working relationships and rapport with customers, advisers, and external third parties.
* Identify opportunities to support and deliver resolutions to queries that are the best outcome for all parties concerned.
* Provide great customer service, demonstrating empathy and understanding while considering our regulatory requirements.
* Use clear and concise communication that is appropriate for the audience, ensuring relevant products and services are explained accurately.

A Little About You

We're looking for someone who is a strong team player, approachable, and willing to go the extra mile. You'll need to be confident in using your initiative and problem-solving skills, with the ability to prioritise and remain agile with conflicting work demands.

About Us

Nucleus is a purpose-driven company that aims to help make retirement more rewarding. We believe in being service-obsessed and providing an environment where you can fulfil your potential and do work that really matters. We're committed to inclusion and diversity, and we're passionate about creating a culture that is future-relevant and durable.

Benefits

We offer a generous blend of benefits, including pension, bonus, enhanced parental leave, paid time off for emergencies, health and wellbeing initiatives, and flexible working options. We're a company that really cares about inclusion and diversity, and we believe that it's a commercial imperative.

  • Salisbury, Wiltshire, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Sainsbury's. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive shopping experience.Key Responsibilities:Provide excellent customer service and respond...


  • Salisbury, Wiltshire, United Kingdom Dunelm Full time

    Job OverviewPay - £6.72 - £11.44 per hour.We are seeking a Sales Assistant to join our team in Salisbury. As a Sales Assistant, you will be the first point of call for customers, providing excellent customer service and ensuring they leave with exactly what they want.Key Responsibilities:Provide exceptional customer service, responding to customer queries...


  • Salisbury, Wiltshire, United Kingdom Dunelm Full time

    Job OverviewPay: £6.72 - £11.44 per hourDunelm is seeking a Sales Assistant to work in our store in Salisbury. The ideal candidate will be fully flexible and able to work a minimum of 8 hours per week, with at least one evening and a Saturday or Sunday shift.Key Responsibilities:Provide excellent customer service and interact with customers to ensure they...


  • Salisbury, Wiltshire, United Kingdom Arval BNP Paribas Group Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our Driver Desk team at Arval BNP Paribas Group. As a key member of our team, you will be responsible for providing exceptional customer service to our drivers, handling a wide range of queries and requests in a timely and professional manner.Key ResponsibilitiesRespond to...


  • Salisbury, Wiltshire, United Kingdom Nucleus Financial Full time

    About the RoleNucleus Financial is seeking a Customer Service Executive to join our Customer Service Centre on a permanent basis. This varied role will be part of our critical front-line team, responsible for handling eComms and phone calls from advisers and customers on our pension products.You will work as part of a tight-knit department to be the primary...


  • Salisbury, Wiltshire, United Kingdom Nucleus Financial Full time

    About the RoleWe're seeking a Customer Service Executive to join our Customer Service Centre on a permanent basis. This varied role will be part of our critical front-line team, responsible for handling eComms and phone calls from advisers and customers on our pension products.You'll work as part of a tight-knit department to be the primary point of contact...


  • Salisbury, Wiltshire, United Kingdom Arval BNP Paribas Group Full time

    About the RoleWe're Arval BNP Paribas Group, a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people - who we call Journey Makers. Culturally, we're a friendly bunch - more human than corporate - and we serve a diverse...


  • Salisbury, Wiltshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and passionate individual to join our team as a Customer Service Representative in our Salisbury Extra store. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring that our customers have a great shopping experience.Key ResponsibilitiesProvide excellent customer...


  • Salisbury, Wiltshire, United Kingdom Tesco Full time

    About the roleAs a Customer Service Representative at Tesco, you will be the face of our store, providing exceptional service to our customers.Key responsibilities- Provide a warm and welcoming experience for customers, ensuring they feel valued and appreciated.- Maintain a high level of product knowledge, being able to answer customer queries and provide...


  • Salisbury, Wiltshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team at the Salisbury Extra store. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service,...


  • Salisbury, Wiltshire, United Kingdom Tesco Full time

    About the RoleAs a Customer Service Representative at Tesco, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers. Your primary responsibility will be to serve customers with passion and pride, providing them with a warm and welcoming experience throughout their visit.Key...


  • Salisbury, Wiltshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at the Salisbury Extra store. As a key member of our team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards.Key ResponsibilitiesProvide excellent...


  • Salisbury, Wiltshire, United Kingdom Greenbean Full time

    Are you a motivated and customer-focused individual who enjoys working outdoors?At Greenbean, we're looking for a Field Service Representative to join our team. As a Field Service Representative, you'll play a key role in delivering exceptional customer service while collecting data from gas, electric, and water meters using a hand-held electronic device.The...


  • Salisbury, Wiltshire, United Kingdom Arval BNP Paribas Group Full time

    As a Customer Service Representative on our Fleet Desk team at Arval BNP Paribas Group, you will be the first point of contact for drivers across the UK, dealing with a diverse range of queries from booking vehicle maintenance to connecting them with our roadside assistance service.About the RoleThis is an exciting opportunity to start your career in...


  • Salisbury, Wiltshire, United Kingdom Nationwide Building Society Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Representative to join our team at Nationwide Building Society. As a Customer Representative, you will be the face of our organization, providing exceptional customer service and support to our members.Key Responsibilities:Provide personalized support to customers through various channels,...


  • Salisbury, Wiltshire, United Kingdom Halfords Full time

    At Halfords, we are seeking a skilled Customer Service Advisor to join our team. As a key member of our motoring services team, you will be responsible for providing exceptional customer service and support.Your primary role will be to welcome and assist our customers, ensuring they receive the help and reassurance they need. You will schedule repair work...


  • Salisbury, Wiltshire, United Kingdom Asda Full time

    About the RoleAs a Service Colleague at Asda, you will be working across various departments to ensure the efficient running of our stores. This includes serving customers at the checkouts, perfecting pizzas, picking for home deliveries, and replenishing products on the shelves. Our customers are our priority, and we take pride in providing excellent...


  • Salisbury, Wiltshire, United Kingdom McDonald's Full time

    About the RoleAs a Crew Member at McDonald's, you will be part of a dynamic team that works together to provide an exceptional customer experience. Your key responsibilities will include preparing food, serving customers, and maintaining a clean and welcoming environment.Key ResponsibilitiesPrepare food to the highest standards of quality and...


  • Salisbury, Wiltshire, United Kingdom McDonald's Full time

    About the RoleAs a Crew Member at McDonald's, you will be part of a dynamic team that works together to provide an exceptional customer experience. Your key responsibilities will include preparing food, serving customers, and maintaining a clean and welcoming environment.Key ResponsibilitiesPrepare food to the highest standards of quality and...


  • Salisbury, Wiltshire, United Kingdom JOHNSONS THE CLEANERS Full time

    This retail assistant role requires versatility, as you will be covering various branches in the surrounding areas. A full driving license and a reliable mode of transport are essential for this position.At Johnsons the Cleaners, we value great personalities who are enthusiastic about delivering exceptional customer service. We offer comprehensive training...