Customer Service Representative

6 days ago


Salisbury, Wiltshire, United Kingdom ESS Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients.

Key Responsibilities
  • Provide exceptional customer service in a fast-paced environment
  • Work across various service areas, including food delivery, café, bars, convenience shops, and accommodation
  • Stock and maintain food and beverage areas to ensure a high standard of presentation
  • Participate in regular cleaning and maintenance activities to ensure a clean and safe environment
  • Take a flexible approach to work and demonstrate great behaviors to colleagues, customers, and clients
Requirements
  • Good communication skills and ability to confidently liaise with customers and colleagues
  • Self-motivated and able to work unsupervised
  • Committed to high levels of customer care
  • Able to undertake a range of manual cleaning duties
  • Positive and take pride in their work
About Us

ESS is a leading provider of catering and cleaning services to the military and Ministry of Defence. We pride ourselves on delivering exceptional customer service and creating a positive experience for our clients. As a member of our team, you will have the opportunity to work in a supportive environment and contribute to our mission of delivering outstanding service.



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