Customer Service Representative

4 days ago


Salisbury, Wiltshire, United Kingdom Greenbean Full time £23,000 - £25,000

Job Title: Customer Training Support Advisor

Job Description:

About the Role:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Training Support Advisor. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Provide high-quality customer support through various communication channels, including phone, email, and chat.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with internal teams to resolve complex customer issues and improve overall customer experience.
  • Develop and maintain a deep understanding of our products and services to provide accurate and informative support to customers.
  • Participate in ongoing training and development to stay up-to-date on industry trends and best practices.

What We Offer:

  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

Requirements:

  • High school diploma or equivalent required; degree in a related field preferred.
  • Minimum 2 years of customer service experience, preferably in a call center or customer support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency in Microsoft Office and customer relationship management software.

Why Join Greenbean:

At Greenbean, we are committed to providing exceptional customer service and support. We believe in fostering a positive and inclusive work environment that encourages collaboration, innovation, and growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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