Customer Service Representative

2 months ago


Harlow, Essex, United Kingdom beBee Professionals Full time £20,000 - £25,000

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team in Harlow, United Kingdom. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.

Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues efficiently.
  • Offer product knowledge and advice to customers, ensuring they find the perfect solution.
  • Operate the cash register and handle transactions efficiently, with a focus on accuracy and attention to detail.
  • Maintain the store's visual presentation and stock levels, ensuring a seamless shopping experience.
  • Assist with stock replenishment and inventory checks, ensuring accurate stock levels.
  • Ensure a clean and tidy store environment, adhering to company standards.
  • Meet or exceed sales targets set by the store management, driving business growth.

Requirements:

  • Previous experience in retail or customer service is highly desirable.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Ability to work in a fast-paced environment, with a flexible and adaptable attitude.
  • Friendly, approachable, and customer-oriented attitude, with a passion for delivering exceptional customer service.
  • Flexibility to work weekends, evenings, and holidays, with a willingness to go above and beyond.
  • Basic IT skills for till and stock management systems, with a willingness to learn and develop.

Benefits:

  • Competitive hourly wage and sales incentives, with opportunities for growth and development.
  • Employee discounts on store products, with a range of benefits and perks.
  • Training and development opportunities, with a focus on personal and professional growth.
  • Friendly and supportive team environment, with a collaborative and inclusive culture.
  • Flexible working hours, with a focus on work-life balance.

If you are passionate about retail and customer service, and are looking for a challenging and rewarding role, we encourage you to apply.



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