Guest Services Representative

4 weeks ago


Harlow, Essex, United Kingdom AccorHotel Full time

Exceptional Guest Service Role

In this key position, you will play a vital role in ensuring our guests have an unforgettable experience. As a Guest Services Representative, you will be responsible for delivering exceptional service, making recommendations, and exceeding guest expectations.

Why Choose This Opportunity?

  • A competitive salary range of $45,000 - $65,000 per year (dependent on location and experience)
  • A comprehensive Employee Benefit Card offering exclusive discounts at Accor properties worldwide
  • Access to professional development programs through our Academies, empowering your growth and development
  • The opportunity to make a meaningful impact through our Corporate Social Responsibility initiatives like Planet 21

Responsibilities:

  • Demonstrate a strong focus on guest satisfaction, delivering exceptional service consistently
  • Upsell and recommend property facilities to enhance the guest experience
  • Provide expert advice and support to guests, meeting their needs and exceeding expectations
  • Maintain accurate records and update information in the system as required

Essential Qualities:

  • A genuine passion for delivering exceptional guest service

Working Arrangements:

  • Full-time employment
  • No remote work


  • Harlow, Essex, United Kingdom AccorHotel Full time

    Role OverviewIn this role as a Customer Service Representative at AccorHotel, you will play a pivotal part in ensuring our guests feel welcome and valued from the onset of their stay. As the initial point of contact, your exceptional communication skills will set the tone for an unforgettable experience.


  • Harlow, Essex, United Kingdom AccorHotel Full time

    OverviewAccorHotel is committed to delivering exceptional experiences for our guests. As a Guest Services Coordinator, you will play a critical role in achieving this goal by providing personalized service and creating lasting memories for our guests.Job DescriptionThis role requires a proactive and organized individual who can work effectively in a...


  • Harlow, Essex, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Harlow is looking for a skilled Customer Service Representative to join our fast-paced environment. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to our business success.Key Responsibilities:Engage with customers, providing service and support.Participate in all...


  • Harlow, Essex, United Kingdom ZipRecruiter Full time

    **Job Summary:**We are seeking a skilled Construction Equipment Service Representative to join our team at ZipRecruiter. As a Construction Equipment Service Representative, you will be responsible for providing exceptional service to our clients, ensuring their heavy plant equipment runs efficiently and effectively.**Salary:** £18-23 per hour based on...


  • Harlow, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Harlow, UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product information and resolving issues efficiently.Collaborating with internal teams to ensure customer satisfaction.Managing customer...


  • Harlow, Essex, United Kingdom AccorHotel Full time

    Hospitality Innovators WantedAccorHotel is seeking talented individuals to join our team and help shape the future of hospitality.This role offers the opportunity to work in a dynamic environment, where you can develop your skills and grow with our global network.We are looking for candidates who possess strong communication and problem-solving skills, as...


  • Harlow, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000

    At beBee Professionals, we are seeking an exceptional Customer Service Representative to be the first point of contact for our customers in Harlow, United Kingdom.Key Responsibilities:Communicate Effectively: Handle incoming calls, emails, and chat queries from customers, providing accurate information regarding our products and services.Resolve Issues...


  • Harlow, Essex, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly skilled and customer-focused Customer Service Representative to join our team in Harlow, United Kingdom. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide exceptional customer service, responding to...


  • Harlow, Essex, United Kingdom AccorHotel Full time

    About Us:The Harlow Hotel by Accor is a leading hotel chain with a commitment to providing exceptional customer service and creating unforgettable experiences for our guests. We are proud to offer a range of amenities and services that cater to the needs of our guests, including a modern fitness centre and a restaurant serving delicious meals.Our Team:We are...


  • Harlow, Essex, United Kingdom AccorHotel Full time

    Your RoleAs a representative of Accor Hotel, you will play a vital role in delivering exceptional customer experiences and contributing to the company's success. With access to world-class training and development programs, you'll be empowered to grow professionally and personally.Key responsibilities include:Delivering Exceptional Customer...


  • Harlow, Essex, United Kingdom Coburg Banks Limited Full time

    Coburg Banks Limited is seeking a driven External Sales Representative to join their growing team. This exciting opportunity involves expanding managed print solutions to business-to-business and educational sectors, as well as hardware, software, and MSP sales.The Role:As an External Sales Representative, you will be responsible for providing exceptional...


  • Harlow, Essex, United Kingdom Medstrom Full time

    Job OverviewCustomer Experience RepresentativeMEDSTROM offers a rewarding opportunity for a motivated and customer-focused professional to contribute to delivering excellent service to clients. The ideal candidate should possess a clean driving licence and demonstrate a strong 'can-do' attitude.This role provides an excellent chance to work as part of a...


  • Harlow, Essex, United Kingdom AccorHotel Full time

    We are seeking a passionate and service-focused individual to join our team as a Food and Beverage Team Member.Job OverviewThis role is an excellent opportunity for someone who enjoys interacting with guests, has a passion for food and beverage, and is committed to delivering exceptional customer experiences.ResponsibilitiesDeliver consistent and memorable...


  • Harlow, Essex, United Kingdom Core System Full time

    About the RoleWe are seeking a dedicated and compassionate individual to join our patient services team as a Call Centre Advisor - Patient Services.This role offers the opportunity to make a real difference in people's lives by delivering exceptional customer service, handling enquiries about medication, booking deliveries, and coordinating prescriptions.As...


  • Harlow, Essex, United Kingdom AccorHotel Full time

    About the RoleThis is a full-time position that requires a highly responsible and reliable individual who can work well under pressure. The ideal candidate will have previous leadership experience, Property Management System knowledge, and strong interpersonal skills.In return for your hard work and dedication, we offer a competitive salary, career...


  • Harlow, Essex, United Kingdom Core System Full time

    About UsLloyds Clinical is a renowned provider of clinical homecare services, dedicated to delivering exceptional care to over 100,000 patients across the UK. With a rich history spanning four decades, we prioritize patient well-being and collaborate with the NHS, pharmaceutical companies, and private medical insurers to provide high-quality service...


  • Harlow, Essex, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Company Overview:beBee Professionals in Harlow is seeking enthusiastic and dedicated individuals to join our dynamic team. We are a fast-paced environment that values excellent customer service and operational success.Salary:We offer a competitive hourly wage plus tips, ensuring our team members are fairly compensated for their hard work and dedication.Job...


  • Harlow, Essex, United Kingdom beBee Professionals Full time £20,000 - £25,000

    About the RoleAs a Sales Assistant with beBee Professionals in Harlow, United Kingdom, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.ResponsibilitiesGreet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...


  • Harlow, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000

    About the Role:We are hiring a Route Driver Specialist to work with our logistics team in Harlow, United Kingdom. In this role, you will be responsible for safely driving and delivering goods to customers, loading and unloading goods, and maintaining excellent service and adherence to delivery schedules.The successful candidate will have a strong...


  • Harlow, Essex, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Sales and Customer Support Role in RetailbeBee Professionals is seeking a motivated and enthusiastic Sales Assistant to join our retail team in Harlow, United Kingdom.About the Role:Promote and sell products to customers, ensuring a positive shopping experience.Provide expert product knowledge and advice to customers.Process transactions efficiently and...