Guest Services Representative
4 weeks ago
Exceptional Guest Service Role
In this key position, you will play a vital role in ensuring our guests have an unforgettable experience. As a Guest Services Representative, you will be responsible for delivering exceptional service, making recommendations, and exceeding guest expectations.
Why Choose This Opportunity?
- A competitive salary range of $45,000 - $65,000 per year (dependent on location and experience)
- A comprehensive Employee Benefit Card offering exclusive discounts at Accor properties worldwide
- Access to professional development programs through our Academies, empowering your growth and development
- The opportunity to make a meaningful impact through our Corporate Social Responsibility initiatives like Planet 21
Responsibilities:
- Demonstrate a strong focus on guest satisfaction, delivering exceptional service consistently
- Upsell and recommend property facilities to enhance the guest experience
- Provide expert advice and support to guests, meeting their needs and exceeding expectations
- Maintain accurate records and update information in the system as required
Essential Qualities:
- A genuine passion for delivering exceptional guest service
Working Arrangements:
- Full-time employment
- No remote work
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