Customer Service Representative

3 weeks ago


Harlow, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000

At beBee Professionals, we are seeking an exceptional Customer Service Representative to be the first point of contact for our customers in Harlow, United Kingdom.

Key Responsibilities:
  • Communicate Effectively: Handle incoming calls, emails, and chat queries from customers, providing accurate information regarding our products and services.
  • Resolve Issues Efficiently: Resolve customer issues efficiently and escalate when necessary, ensuring a positive experience.
  • Process Transactions: Process customer orders and manage account information with attention to detail.
  • Collaborate with Teams: Work closely with other departments to ensure customer satisfaction and achieve business goals.
Requirements:
  • Customer Service Experience: Previous experience in a customer-facing role is preferred.
  • Excellent Communication Skills: Possess excellent communication and problem-solving skills to handle high-volume queries.
  • Technical Proficiency: Be proficient in Microsoft Office and CRM systems.
  • Team Player: Ability to work both independently and as part of a team, with flexible working hours including weekends.
Benefits:
  • Competitive Salary: Competitive salary with performance-based incentives.
  • Pension Scheme: Pension scheme and healthcare benefits.
  • Training Opportunities: Training and development opportunities to enhance your skills and career progression.
  • Supportive Environment: Work in a supportive environment with clear career progression and flexible working options.

We offer a competitive salary of £25,000 - £30,000 per annum based on experience and qualifications. If you are passionate about delivering excellent customer service, send your CV for this exciting opportunity in Harlow.



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