Guest Services Coordinator
2 weeks ago
Overview
AccorHotel is committed to delivering exceptional experiences for our guests. As a Guest Services Coordinator, you will play a critical role in achieving this goal by providing personalized service and creating lasting memories for our guests.
Job Description
This role requires a proactive and organized individual who can work effectively in a fast-paced environment. Key responsibilities include:
- Managing room reservations and updating accurate information in the system
- Recommending property facilities to enhance the guest experience
- Assisting guests with information and special requests
- Ensuring the best selection for the guest and maximizing revenue through upselling
Qualifications
- A minimum of 1 year experience in a customer-facing role
- Excellent communication and interpersonal skills
- Able to work independently and as part of a team
Benefits
In addition to an estimated salary of $50,000 - $70,000 per annum, you will enjoy a range of benefits, including:
- Employee benefit card offering discounted rates at Accor hotels worldwide
- Opportunities for career growth and development within the company
- The ability to make a difference through our Corporate Social Responsibility activities
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