Customer Service Representative

3 days ago


Harlow, Essex, United Kingdom Sphere Digital Recruitment Group Full time

Company Overview: Our client is a leading provider of high-quality accessories and DIY products for the home, renowned for their ease of use and eco-friendly formulations.

Salary: £35,000 per annum, offering a competitive salary and benefits package.

About the Role: As a Customer Service Executive with our client, you will be the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive experience. Key responsibilities include providing assistance across multiple channels, addressing customer concerns, and staying informed on company products and policies.

Key Skills and Qualifications: To succeed in this role, you will need minimum 1-2 years' experience in customer service, preferably in an eCommerce or retail environment. Strong communication skills, attention to detail, and organisational abilities are essential. Familiarity with CRM systems and eCommerce platforms is also desirable.



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