Customer Service Representative

3 weeks ago


Harlow, Essex, United Kingdom Tesco Full time
About the Role

We are looking for a passionate and customer-focused individual to join our team as a Sales Assistant at the Harlow E Rd Superstore. As a key member of our store team, you will play a vital role in delivering excellent customer service, working collaboratively with colleagues to achieve sales targets and driving business growth.

Key Responsibilities:
  • Provide exceptional customer service, responding to queries and resolving issues in a timely and professional manner.
  • Work effectively as part of a team to achieve sales targets and ensure excellent customer satisfaction.
  • Develop a strong knowledge of our products and services, using this expertise to make informed recommendations to customers.
  • Maintain a safe and clean working environment, adhering to health and safety guidelines and company policies.
  • Participate in visual merchandising and stock management activities to ensure a compelling and efficient shopping experience.

What You'll Need

To succeed in this role, you will need:
  • A passion for delivering exceptional customer service, with a focus on building strong relationships with customers.
  • Excellent communication and teamwork skills, with the ability to adapt to a fast-paced environment.
  • A flexible approach to working hours, including evenings and weekends.
  • The ability to work independently and as part of a team, prioritizing tasks and managing time effectively.

What's in it for You

As a Sales Assistant at Tesco, you can expect:
  • A competitive salary and benefits package, including a pension scheme and life insurance.
  • Ongoing training and development opportunities, to help you grow and succeed in your role.
  • A fun and supportive work environment, with opportunities to make a real difference in the lives of our customers.
  • Access to a range of employee benefits, including discounts on Tesco products and services, and a colleague network for support and guidance.


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