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Customer Service Representative

4 weeks ago

Harlow, Essex, United Kingdom Tesco Full time

About the Role

We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Be knowledgeable about our products and services, making recommendations to customers and promoting our offers.
  • Maintain a clean and safe working environment, adhering to health and safety procedures.
  • Participate in seasonal, community, and charity events, contributing to a positive and inclusive store atmosphere.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A range of benefits, including holiday pay, pension scheme, and access to wellbeing services.
  • Opportunities for career progression and professional development.

Requirements

  • A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • A willingness to learn and adapt to new situations, with a flexible approach to working hours and tasks.

Working at Tesco

We are proud to be one of the UK's leading retailers, with a commitment to providing excellent customer service and supporting our communities. As a Tesco colleague, you will be part of a dynamic and diverse team, working together to achieve our goals and make a positive impact on our customers' lives.