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Community Service Representative

1 month ago


Harlow, Essex, United Kingdom Royal Mail Group Full time

Royal Mail Group is seeking a dedicated Community Service Representative to deliver parcels and provide excellent customer service to our local community. This role requires strong organizational skills, attention to detail, and effective communication.

About the Job:

  • Deliver parcels to customers in a safe and timely manner, adhering to safety guidelines and regulations.
  • Develop and maintain positive relationships with customers, addressing their needs and concerns.

Expected Salary:

The estimated salary for this role is £28,000 - £32,000 per annum, depending on experience. Benefits include a competitive salary, overtime paid at 1.25 x normal hourly rate, and 22.5 days holiday (pro-rata) with length of service.

Key Skills and Qualifications:

  • A full UK manual driving licence with no more than 6 penalty points.
  • Excellent communication and interpersonal skills, with ability to work independently and as part of a team.

About Us:

  • Royal Mail Group is committed to inclusion and diversity, with a diverse employee network and a positive work environment.
  • We welcome applications from all candidates and offer support with adjustments during the application and hiring process.