Customer Service Representative
6 days ago
About the Role
We are seeking a bright and well-organized Customer Service Representative to join our client's vibrant offices in Nottingham. As a key member of the team, you will be responsible for providing exceptional customer service to our clients, resolving queries, and building strong relationships.
Key Responsibilities
- Provide timely and effective responses to customer inquiries via phone and email
- Resolve customer complaints and issues in a professional and courteous manner
- Work collaboratively with the sales and marketing teams to drive business growth
- Update and maintain accurate records in the CRM system
- Participate in ongoing training and development to enhance customer service skills
About Our Client
Our client is a market-leading national blue-chip service provider with a strong reputation for delivering exceptional customer service. They have a dynamic and friendly company culture, with a focus on employee development and career progression.
What We Offer
- A competitive salary of up to £26,000
- 24 days annual leave
- Pension options
- Ongoing training and development opportunities
Requirements
- Previous customer service experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
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