Customer Service Representative

6 days ago


Nottingham, Nottingham, United Kingdom CPJ Recruitment Full time

About the Role

We are seeking a bright and well-organized Customer Service Representative to join our client's vibrant offices in Nottingham. As a key member of the team, you will be responsible for providing exceptional customer service to our clients, resolving queries, and building strong relationships.

Key Responsibilities

  • Provide timely and effective responses to customer inquiries via phone and email
  • Resolve customer complaints and issues in a professional and courteous manner
  • Work collaboratively with the sales and marketing teams to drive business growth
  • Update and maintain accurate records in the CRM system
  • Participate in ongoing training and development to enhance customer service skills

About Our Client

Our client is a market-leading national blue-chip service provider with a strong reputation for delivering exceptional customer service. They have a dynamic and friendly company culture, with a focus on employee development and career progression.

What We Offer

  • A competitive salary of up to £26,000
  • 24 days annual leave
  • Pension options
  • Ongoing training and development opportunities

Requirements

  • Previous customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment


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