Customer Service Representative
6 days ago
**Job Summary**
We are seeking a skilled Customer Service Representative to join our team at Gi Group. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and resolving customer inquiries in a timely and professional manner.
Key Responsibilities:
- Completing outbound calls to healthcare providers to discuss prescription collection
- Updating internal IT systems and operating Excel documents
- Checking databases to locate prescription receipt information
- Meeting high call volume targets, with approximately 30 calls per day
Requirements:
- Previous customer service experience, preferably in an office-based setting
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet targets
- Basic computer literacy and proficiency in Excel
What We Offer:
- A temporary opportunity to gain valuable office experience
- The chance to work with a reputable company, Gi Group
- Opportunities for career advancement and professional growth
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