Customer Service Representative

1 week ago

Nottingham, Nottingham, United Kingdom Moto Full time

About Moto

Moto is a leading provider of motorway services in the UK, offering a unique and exciting opportunity to join our team as a Customer Service Representative.

Job Summary

We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering exceptional customer service, maintaining high standards of product quality and store cleanliness, and contributing to the overall success of our business.

Key Responsibilities

  • Customer Service
    • Provide exceptional customer service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
    • Serve customers in a timely manner, handling orders and operating tills with accuracy and efficiency.
  • Stock Management
    • Maintain stock levels by replenishing displays and fridges, ensuring that products are always available for customers.
  • Teamwork
    • Work collaboratively with colleagues to achieve team goals and objectives, providing support and assistance as needed.
  • Store Maintenance
    • Maintain high standards of store cleanliness and product quality, ensuring that our facilities are always clean and welcoming for customers.

What We Offer

  • Competitive Pay and Benefits
    • Competitive hourly rate, with opportunities for bonuses and benefits.
  • Opportunities for Development
    • Funded qualifications and training programs to help you develop your skills and career.
  • Colleague Discounts
    • Discounts on products and services from leading brands, including food, beverages, and retail.

Requirements

  • Customer Service Skills
    • Excellent communication and interpersonal skills, with the ability to work with customers and colleagues in a fast-paced environment.
  • Teamwork and Flexibility
    • Ability to work collaboratively with colleagues, adapting to changing circumstances and priorities.
  • Basic Math Skills
    • Basic math skills, with the ability to handle cash and operate a till.

What to Expect

As a Customer Service Representative with Moto, you can expect a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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