Customer Service Representative

4 days ago

Nottingham, Nottingham, United Kingdom Adecco Full time
Job Description

Company Overview

Adecco is a leading provider of workforce solutions and business process outsourcing. We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative.

Job Summary

We are looking for a skilled and enthusiastic individual to provide exceptional customer service to our clients in the healthcare industry. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing support to our clients.

Key Responsibilities

  • Provide exceptional customer service to clients via phone, email, and in-person
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work closely with the sales team to ensure customer satisfaction and retention
  • Collaborate with internal teams to resolve customer issues and improve processes
  • Meet or exceed customer satisfaction targets and key performance indicators

Requirements

  • High school diploma or equivalent required; degree in a related field preferred
  • 2+ years of customer service experience in a healthcare or related industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficient in Microsoft Office and other software applications

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

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