Service Delivery Manager

2 weeks ago


Belfast, United Kingdom ITS Computing Full time

We are seeking a highly skilled Service Delivery Manager to join our team at ITS Computing in Northern Ireland. This role is responsible for coordinating services and managing technical teams, working closely with the Head of Support and Maintenance, Account Managers, and Risk & Compliance Manager.

Key Responsibilities:
  • Managing client relationships and negotiating contracts
  • Providing IT services and identifying technical resolutions
  • Representing us at Service Review Meetings and managing client finances

The successful candidate will have experience of change management processes, leadership, and strategic planning. We offer ITIL Service Management Certification and work in a team that provides the highest level of service. Our team works shifts to cover core UK business hours, with the flexibility to work from home.

Estimated salary: £40,000 - £60,000 per annum.



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