IT Service Delivery Manager Position
3 weeks ago
MCS Group, a leading Logistics company in Northern Ireland, is seeking an experienced IT professional to fill the role of IT Service Delivery Manager.
As a key member of the IT team, you will be responsible for managing a small team of Support Engineers and ensuring the delivery of new applications across the organization.
The ideal candidate will have experience within a senior help desk in a hands-on technical capacity and knowledge of working with virtualisation, networking, firewalls, switching, and security technologies.
This is a fantastic opportunity for someone to drive success within the team and make a real impact on the business.
Key responsibilities include:
- Managing a small team of Support Engineers
- Acting as a final point of escalation for the support team
- Supporting the delivery of new applications across the organization
- Ensuring all support calls and response times are kept to company standards
The successful candidate can expect a competitive salary of £60,000 per annum, plus benefits including a great holiday allowance and healthcare cash plan.
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