Service Delivery Manager

3 weeks ago


Belfast, United Kingdom Aramark Full time
Service Delivery Manager

Aramark's success depends on delivering exceptional services to our clients. As a Service Delivery Manager, you will play a key role in achieving this goal.

About the Role:

You will be responsible for overseeing the delivery of integrated services at Parliament Buildings, Stormont. This requires operational expertise, customer focus, and strong leadership skills.

Key Responsibilities:

  • Develop and implement service delivery strategies to drive business growth and improve service quality.
  • Lead a team to achieve agreed targets and ensure high standards of service delivery.
  • Identify opportunities for process improvement and recommend innovative solutions.
  • Manage financial reports and trading information for clients.
  • Ensure compliance with health and safety regulations and company policies.

Requirements:

  • Minimum 3 years' experience in service delivery management, preferably in demanding environments.
  • Relevant educational progression and/or training.
  • Strong leadership skills, with excellent communication abilities.
  • Ability to motivate and lead a team to achieve agreed targets.
  • Customer-focused, with excellent relationship-building skills.

Estimated Salary: £72,000 - £92,000 per annum

Benefits:

We offer a comprehensive package including competitive salary, annual bonus, on-site parking, and a pension scheme, as well as employee assistance programs and learning and development opportunities.



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