Technical Support Analyst

3 days ago


Liverpool, Liverpool, United Kingdom Ascent People Ltd Full time
Key Responsibilities

The Senior IT Service Desk Analyst will be responsible for:

  • Providing first and second-line support to employees
  • Logging and escalating IT requests
  • Troubleshooting complex technical issues

You will work closely with our IT teams to ensure seamless resolution of IT requests. The ideal candidate will have:

  • Strong technical skills
  • Excellent communication skills
  • Ability to work in a team environment

We offer a competitive salary package including:

  • Pension scheme
  • Life assurance
  • Employee assistance program

Salary: £48,000 per annum based on experience.



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