Technical Support Analyst

2 days ago


Liverpool, Liverpool, United Kingdom Tata Consultancy Services Full time
Job Overview

We are seeking an experienced Technical Support Specialist to join our team in Liverpool, UK. This role will involve providing L2 technical support for .Net based applications and analyzing issues to identify root causes and provide recommendations for improvements.

Key Responsibilities:

  • Provide L2 technical support for .Net based applications
  • Analyze issues to identify root causes and provide recommendations for improvements
  • Work with Agile methodologies to deliver high-quality solutions

Requirements:

  • Experience working with .Net and related technologies such as C#, SQL, MS Access, Crystal report
  • Basic knowledge of languages and technologies such as JavaScript, JS UI frameworks React JS or Vue.js
  • Experience managing Software Development life cycle from planning and prioritizing to testing and release
  • Familiarity with Agile development methodology
  • Fluent in Spanish, German or French

What We Offer:

  • A competitive salary package featuring pension, health care, life assurance, laptop, phone, and access to extensive training resources
  • The opportunity to work with a purpose-led transformation company that supports clients in making a meaningful difference to people and communities
  • A welcoming culture and many internal volunteering and social networks to join


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