Desktop Support Specialist

4 hours ago

Wrexham, Wrexham, United Kingdom NHS Full time
Job Title: Desktop Support Engineer

We are seeking a skilled Desktop Support Engineer to join our team in providing second-line support for our ICT systems. The successful candidate will have extensive knowledge and experience in troubleshooting Windows operating systems and supporting technologies such as SCCM, Active Directory, and DHCP.

Main Responsibilities:
  • Provide in-depth ICT support to negotiated service level agreements in a hospital or large organization environment.
  • Collaborate with senior managerial staff and clinical staff to determine their information technology needs.
  • Conduct research into ICT issues, systems, and products as required.
  • Travel to various locations to provide support and resolve issues.
Requirements:
  • Recognized professional qualification in an electronic engineering or computing field.
  • Advanced IT/keyboard skills demonstrable across Microsoft Office Suite applications.
  • Ability to work independently and as part of a team.
  • Excellent communication and problem-solving skills.
About Us:

We are a leading healthcare organization in Wales, providing a range of services to our community. We are committed to promoting equality and diversity and welcome applications from all qualified candidates.

We offer a supportive and inclusive work environment, with opportunities for professional development and growth. If you are a motivated and skilled individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.

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