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ICT Desktop Support Specialist

2 months ago

Wrexham, Wrexham, United Kingdom Betsi Cadwaladr University Health Board Full time
Job Overview

Full-time position available for a skilled ICT Desktop Support Technician to provide second-line support in both clinical and non-clinical settings.

Main Duties
  • Extensive knowledge and experience with complex troubleshooting of Windows operating systems is essential for this role.
  • Experience with supporting technologies such as SCCM, Active Directory, and DHCP in a large enterprise infrastructure environment would be beneficial.
  • Demonstrate good technical knowledge with hardware and software in a busy environment.
  • Work independently and efficiently plan workload.
  • Collaborate with other ICT teams to troubleshoot and resolve issues.
  • Excellent interpersonal skills required to communicate with all levels of personnel and third-party providers.
Working for Betsi Cadwaladr University Health Board

Betsi Cadwaladr University Health Board is the largest health organisation in Wales, providing a range of services across North Wales. We are committed to promoting equality and diversity and are a Disability Confident Employer.

We offer a supportive work environment, engaged leadership, and opportunities for professional growth and development.