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IT Support Specialist

2 months ago

Wrexham, Wrexham, United Kingdom Clockwork Organisation Ltd ta Travail Employment Full time £30,843
Position: IT Support Specialist
Type: Permanent
Location: Wrexham
Benefits: Early finish on Fridays, car and medical insurance/allowances, free parking, subsidised canteen.

Clockwork Organisation Ltd t/a Travail Employment is seeking an enthusiastic IT Support Specialist to join our innovative manufacturing team. If you possess a strong passion for technology and a solid background in IT support, we encourage you to explore this opportunity.

Key Responsibilities:
As an IT Support Specialist, you will:
1. Combine extensive technical expertise with a commitment to outstanding customer service.
2. Participate in organization-wide IT projects and initiatives.
3. Diagnose and resolve hardware, software, and user-related issues.
4. Provide advanced troubleshooting for intricate IT challenges.
5. Offer assistance with software applications.
6. Conduct on-site training for enterprise applications as needed.
7. Manage hardware and software requisitions as directed by your supervisor.
8. Support all IT-related hardware.
9. Assist in maintaining an inventory of hardware and software assets.
10. Help sustain on-premises servers, virtual servers, and associated services.
11. Collaborate within the IT department to deliver 1st, 2nd, and 3rd line support for all personnel.
12. Work alongside systems administrators to ensure the stability and efficiency of IT infrastructure.
13. Aid in the assembly, configuration, upgrade, and installation of IT hardware as required.

Ideal Candidate Profile:
The successful IT Support Specialist will possess:
- Experience in 1st, 2nd, or 3rd line IT support.
- Proficiency in supporting Microsoft Office 365, OneDrive, Teams, and SharePoint.

Our organization is committed to fostering innovation and delivering exceptional IT solutions that contribute to business success.