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ICT Desktop Support Specialist

2 months ago

Wrexham, Wrexham, United Kingdom Betsi Cadwaladr University Health Board Full time
Job Overview

Full-time position available for a skilled ICT Desktop Support Technician to provide second-line support in both clinical and non-clinical settings.

Main Duties

Key responsibilities include:

  • Extensive knowledge and experience with complex troubleshooting of Windows operating systems.
  • Supporting technologies such as SCCM, Active Directory, and DHCP in a large enterprise infrastructure environment.
  • Demonstrating good technical knowledge with hardware and software in a busy environment.
  • Working within a team on a rota basis and being able to work independently.
  • Planning workload efficiently and being comfortable with speaking with all levels of personnel and third-party providers.
Requirements

The ideal candidate will have:

  • Excellent interpersonal skills.
  • Ability to speak Welsh desirable.
  • Good technical knowledge with hardware and software.
About Our Organisation

Betsi Cadwaladr University Health Board (BCUHB) North Wales is the largest health organisation in Wales, providing a range of services across North Wales. We are committed to promoting equality and diversity and are a Disability Confident Employer.