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Operational Support Grade

2 months ago

London, Greater London, United Kingdom HM Prison & Probation Service Full time

Job Summary

HM Prison & Probation Service is seeking a skilled and dedicated individual to fill the role of Operational Support Grade. As a key member of our team, you will play a vital role in ensuring the smooth operation of our prison facilities.

Key Responsibilities

As an Operational Support Grade, your duties will include:

  • Ensuring the secure entry and exit of staff, visitors, and vehicles
  • Carrying out searches of staff, prisoners, visitors, and vehicles
  • Walking around the prison site to escort vehicles and contractors
  • Issuing and collecting staff keys and radios
  • Walking around the prison site patrolling and searching perimeter fence areas
  • Operating the prison radio system
  • Monitoring CCTV and ensuring all suspicious activities are reported
  • Welcoming visitors on their arrival and escorting them if needed
  • Monitoring and logging mail coming into the prison and reporting any contraband items
  • Ensuring cell doors are locked and all prisoners are safely accounted for
  • Photographing prisoners and processing their property and parcels
  • Sometimes supervising prisoners and exchanging clothing and property
  • Helping prison officers escort prisoners around the prison
  • Delivering and collecting food trollies or using an electric tug vehicle
  • Transporting prisoners and their escorts to their destination and collecting mail from the local sorting office
  • Monitoring the prison's Personal Identification Number (PIN) phone system and maintaining the log of PIN phone requests from prisoners

Requirements

To be successful in this role, you will need:

  • Good judgement and common sense
  • Responsibility and a strong work ethic
  • Ability to work well in a team environment
  • Flexibility to work a variety of shifts, including nights, evenings, and weekends

Benefits

As an employee of HM Prison & Probation Service, you will enjoy a range of benefits, including:

  • A competitive salary of £25,626
  • Annual leave of 25 days on appointment, increasing to 30 days after 10 years' service
  • 9 days bank, public, and privilege holidays
  • Access to a paid Level 2 apprenticeship in customer service
  • Access to the generous Civil Service pension scheme
  • Season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme

How to Apply

If you are a motivated and dedicated individual who is passionate about working in a prison environment, please submit your application. We look forward to hearing from you.