Operational Support Grade

1 month ago

London, Greater London, United Kingdom HM Prison & Probation Service Full time

Job Summary

HM Prison & Probation Service is seeking a skilled and dedicated Operational Support Grade to join our team at HMP Feltham. As an Operational Support Grade, you will play a vital role in ensuring the smooth operation of the prison, supporting our staff and prisoners, and contributing to the overall safety and security of the establishment.

Key Responsibilities

As an Operational Support Grade, your key responsibilities will include:

  • Ensuring the secure entry and exit of staff, visitors, and vehicles
  • Carrying out searches of staff, prisoners, visitors, and vehicles
  • Walking around the prison site to escort vehicles and contractors
  • Issuing and collecting staff keys and radios
  • Walking around the prison site patrolling and searching perimeter fence areas
  • Operating the prison radio system
  • Monitoring CCTV and reporting suspicious activities
  • Welcoming visitors on their arrival and escorting them if needed
  • Monitoring and logging mail coming into the prison and reporting any contraband items
  • Ensuring cell doors are locked and all prisoners are safely accounted for
  • Photographing prisoners and processing their property and parcels
  • Supervising prisoners and exchanging clothing and property
  • Helping prison officers escort prisoners around the prison
  • Delivering and collecting food trollies and using an electric tug vehicle
  • Transporting prisoners and their escorts to their destination and collecting mail from the local sorting office
  • Monitoring the prison's Personal Identification Number (PIN) phone system and maintaining the log of PIN phone requests
  • Completing relevant records and understanding and conforming to national and local policies

Requirements

To be successful in this role, you will need to have:

  • Good communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Physical stamina to perform tasks such as lifting and carrying
  • Ability to work independently and as part of a team
  • Basic computer skills and ability to use software applications

Benefits

As an Operational Support Grade with HM Prison & Probation Service, you will enjoy a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Access to training and development programs
  • Flexible working arrangements and work-life balance
  • Access to a range of employee benefits, including season ticket loans and retail discounts

How to Apply

If you are a motivated and dedicated individual who is passionate about working in a prison environment, we encourage you to apply for this exciting opportunity. Please submit your application, including your CV and a covering letter, to [insert contact information].

Assessment Process

The assessment process for this role will include a series of tests and interviews, designed to assess your skills, experience, and fit for the role. We will also be conducting a background check and verifying your identity.

Equal Opportunities

HM Prison & Probation Service is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to diversity and inclusion and strive to create a workplace that is free from discrimination and harassment.

Reasonable Adjustment Support

We are committed to providing reasonable adjustment support to candidates with disabilities. If you require any adjustments to the assessment process, please let us know in advance so that we can make the necessary arrangements.

Application Deadline

The application deadline for this role is [insert date]. We encourage you to apply as soon as possible to avoid disappointment.

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