Operational Support Grade

4 weeks ago

London, Greater London, United Kingdom HM Prison & Probation Service Full time

Job Summary

This is an exciting opportunity to join the HM Prison & Probation Service as an Operational Support Grade - HMP Bullingdon Prison Support Role. As an Operational Support Grade, you will play a vital role in supporting the smooth operation of the prison, ensuring the safety and security of staff, prisoners, and visitors.

Key Responsibilities

  • Ensuring the secure entry and exit of staff, visitors, and vehicles
  • Carrying out searches of staff, prisoners, visitors, and vehicles
  • Walking around the prison site to escort vehicles and contractors
  • Issuing and collecting staff keys and radios
  • Walking around the prison site patrolling and searching perimeter fence areas
  • Operating the prison radio system
  • Monitoring CCTV, ensuring all suspicious activities are reported
  • Welcome visitors on their arrival and escort them if needed
  • Monitoring and logging mail coming into the prison and reporting any contraband items
  • Ensuring cell doors are locked and all prisoners are safely accounted for
  • Photographing prisoners and processing prisoners' property and parcels coming into the prison
  • Supervising prisoners, exchanging clothing and property, and helping prison officers escort prisoners around the prison
  • Delivering and collecting food trollies, or sometimes using an electric tug vehicle
  • Transporting prisoners and their escorts to their destination and collecting mail from the local sorting office
  • Monitoring the prison's Personal Identification Number (PIN) phone system and maintaining the log of PIN phone requests from prisoners
  • Completing relevant records and understanding and conforming to national and local policies, responding appropriately to incidents and emergencies

Requirements

  • No qualifications are required for this role
  • Good judgement, common sense, responsibility, and teamwork are essential

Benefits

  • Annual leave is 25 days on appointment and will increase to 30 days after 10 years' service (calculated on a pro-rata basis)
  • 9 days bank, public, and privilege holidays
  • Access to a paid Level 2 apprenticeship in customer service
  • Access to the generous Civil Service pension scheme
  • Season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme

Working Arrangements

You will work an average of 37 hours per week, including working night shifts, evenings, weekends, and Bank/Public holidays on a rolling shift pattern. The frequency of night shifts will vary for each Establishment and can be discussed at interview.

How to Apply

Click apply and fill in your personal details on our application form. You will then receive an invitation to book your interview.

The interview will be of a blended nature consisting of behaviours and experience. It will provide the ideal opportunity to tell us more about yourself, your work history, or personal experiences, so we can get to know you better and assess how you will be suited to prison work.

For more information, please see the job description and person specification attached to this advert.

Interview Dates: To Be Confirmed

Closing Date: 4th October 2024, 23:55 hours

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