High-End Guest Experience Coordinator

22 hours ago


South Kensington, Greater London, United Kingdom Cheval Knightsbridge Full time

Cheval Knightsbridge is offering a unique opportunity for a High-End Guest Experience Coordinator to join our team. As a High-End Guest Experience Coordinator, you will play a crucial role in ensuring that our guests receive an exceptional guest experience.

Your responsibilities will include allocating work to the housekeeping team, checking the standard of cleanliness throughout the residence, supervising room attendants, training new team members, handling housekeeping enquiries or special requirements, and working as a team to ensure our guests receive an excellent guest experience.

Successful candidates will have Supervisory experience in a 5-star or luxury environment, the ability to delegate and prioritize workload for yourself and others, experience in maintaining high levels of cleanliness, pride in your work, a good eye for detail, and confident communication skills.

As a High-End Guest Experience Coordinator at Cheval Knightsbridge, you can expect a competitive salary of £45,000 per annum, annual bonus, 30 days annual leave (increasing with service), life assurance, season ticket loan, tuition funded support, apprenticeship scheme, contribution to personal pension (after 3 months), and many more benefits.



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