Dining Services Director

3 days ago


South Kensington, Greater London, United Kingdom The Kensington Full time
Ahead of the Curve: Join Our Team as a Head Waiter at The Kensington Hotel in London

About the Role:

This is an exciting opportunity to lead our front-of-house team and provide exceptional customer service to our discerning guests. As a Head Waiter, you will be responsible for overseeing the smooth operation of our restaurant, managing staff, and ensuring that every guest has a memorable experience.

Key Responsibilities:

- Lead a high-performing team to deliver exceptional customer service
- Maintain a clean and safe working environment in line with health and safety regulations
- Manage staff rotas and scheduling to ensure optimal coverage
- Contribute to menu planning and development to enhance the guest experience
- Monitor and maintain stock levels to minimize waste and optimize inventory
- Collaborate with other departments to ensure seamless communication and coordination

What We Offer:

As a valued member of our team, you can expect a competitive salary of approximately £45,000 - £55,000 per annum, depending on experience, plus benefits such as:
TripAdvisor Incentives: Unlock additional earnings through our innovative rewards program
Generous Service Charge: Enjoy a lucrative service charge for every shift worked
Upselling incentives: Discover opportunities to increase your earning potential through targeted promotions
Holiday allowance increasing with length of service up to 25 days: Relax and recharge with our competitive holiday package
Free meals on duty: Savor delicious meals on us while you work
50% discount when dining with The Doyle Collection: Treat yourself to a meal out on us
Discounted rates when staying in our hotels: Enjoy exclusive rates for our hotel partners
Training dedicated to personal development: Elevate your skills and knowledge with our tailored training programs
Cycle to work scheme: Get fit and save money with our cycle-to-work initiative
Discounts in selected stores and online shops: Shop smart with our exclusive discounts
Life Insurance and Company Pension: Secure your future with our comprehensive benefits package
Complimentary uniform and dry cleaning: Look sharp and feel fresh with our free uniform and laundry services
One paid volunteering day per year: Give back to the community and earn a day off
Free access to the Employee Assistance Programme: Prioritize your wellbeing with our confidential support services
Hotel Incentives and rewards: Unlock extra perks and bonuses for going above and beyond
Staff summer parties, Christmas parties and regular team get togethers: Socialize and bond with your colleagues in a fun and relaxed environment
Refer a Friend bonus scheme: Share the love and earn a referral fee for successful hires

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