Restaurant Operations Manager

15 hours ago


South Kensington, Greater London, United Kingdom The Kensington Full time
Restaurant Manager Job Description

The Kensington, a luxury hotel in London, is seeking an experienced and passionate Restaurant Manager to lead operations at its upscale dining establishment.

Key Responsibilities:

  • Oversee all aspects of restaurant operations to ensure a seamless and superior dining experience for guests.
  • Lead, mentor, and motivate a team of dedicated staff to deliver exceptional service and maintain operational excellence.
  • Collaborate closely with the culinary team to uphold the highest standards in food and beverage offerings.
  • Develop and implement strategies to enhance guest satisfaction, loyalty, and overall dining experience.
  • Manage inventory, control costs, and drive revenue growth through effective management practices.
  • Ensure strict adherence to health, safety regulations, and uphold impeccable cleanliness and hygiene standards.

Requirements:

  • A proven track record in restaurant management, with a strong emphasis on delivering exceptional customer service and operational efficiency.
  • Outstanding leadership skills with the ability to inspire and empower a team to achieve and exceed performance goals.
  • Excellent communication, interpersonal, and problem-solving abilities.
  • A passion for the culinary arts, a keen eye for detail, and a commitment to excellence.

The Perks:

  • TripAdvisor Incentives
  • Generous Service Charge
  • Upselling incentives
  • Holiday allowance increasing with length of service up to 33 days
  • Free meals on duty
  • 50% discount when dining with The Doyle Collection
  • Discounted rates when staying in our hotels
  • Training dedicated to personal development
  • Cycle to work scheme
  • Discounts in selected stores and online shops
  • Life Insurance and Company Pension
  • Complimentary uniform and dry cleaning
  • One paid volunteering day per year
  • Free access to the Employee Assistance Programme
  • Hotel Incentives and rewards
  • Staff summer parties, Christmas parties and regular team get togethers
  • Refer a Friend bonus scheme

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