Restaurant Operations Manager
15 hours ago
The Kensington, a luxury hotel in London, is seeking an experienced and passionate Restaurant Manager to lead operations at its upscale dining establishment.
Key Responsibilities:
- Oversee all aspects of restaurant operations to ensure a seamless and superior dining experience for guests.
- Lead, mentor, and motivate a team of dedicated staff to deliver exceptional service and maintain operational excellence.
- Collaborate closely with the culinary team to uphold the highest standards in food and beverage offerings.
- Develop and implement strategies to enhance guest satisfaction, loyalty, and overall dining experience.
- Manage inventory, control costs, and drive revenue growth through effective management practices.
- Ensure strict adherence to health, safety regulations, and uphold impeccable cleanliness and hygiene standards.
Requirements:
- A proven track record in restaurant management, with a strong emphasis on delivering exceptional customer service and operational efficiency.
- Outstanding leadership skills with the ability to inspire and empower a team to achieve and exceed performance goals.
- Excellent communication, interpersonal, and problem-solving abilities.
- A passion for the culinary arts, a keen eye for detail, and a commitment to excellence.
The Perks:
- TripAdvisor Incentives
- Generous Service Charge
- Upselling incentives
- Holiday allowance increasing with length of service up to 33 days
- Free meals on duty
- 50% discount when dining with The Doyle Collection
- Discounted rates when staying in our hotels
- Training dedicated to personal development
- Cycle to work scheme
- Discounts in selected stores and online shops
- Life Insurance and Company Pension
- Complimentary uniform and dry cleaning
- One paid volunteering day per year
- Free access to the Employee Assistance Programme
- Hotel Incentives and rewards
- Staff summer parties, Christmas parties and regular team get togethers
- Refer a Friend bonus scheme
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