Customer Relationship Specialist

1 day ago


Watford, Hertfordshire, United Kingdom Brook Street Full time
About the Role

We are seeking empathetic and proactive customer service professionals to support vulnerable and at-risk customers.

  • Analyse customer data to identify key indicators of risk.
  • Provide tailored support to customers who require assistance, utilising your exceptional communication skills.
  • Act as an ambassador for our organisation, ensuring a positive experience for all customers.
  • A willingness to learn and adapt to company policies and procedures is essential.
  • Prior experience in customer-facing roles is required.
What We Offer
  • A comprehensive 6-week training programme to equip you with the necessary skills.
  • Ongoing opportunities for career growth and professional development.
  • A competitive salary of £27,000 - £31,000 per annum, based on experience.
  • A permanent, full-time position within our dynamic team.
  • Free on-site parking at our Watford office.

Please note that this role requires passing a DBS and credit check. If you possess excellent interpersonal skills and a passion for helping others, we encourage you to apply.



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