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Customer Experience Specialist
2 months ago
beBee Professionals is looking for a Customer Experience Specialist to deliver exceptional customer service and resolve queries efficiently. Key responsibilities include handling customer inquiries, providing accurate information, and escalating issues when necessary.
Requirements:
- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
- Ability to work both independently and as part of a team.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.