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Customer Experience Specialist

2 months ago


Watford, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

beBee Professionals is looking for a Customer Experience Specialist to deliver exceptional customer service and resolve queries efficiently. Key responsibilities include handling customer inquiries, providing accurate information, and escalating issues when necessary.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.
  • Ability to work both independently and as part of a team.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.