Customer Experience Specialist

2 days ago


Watford, Hertfordshire, United Kingdom Venues - Stonegate Group Full time

Job Summary: Customer Experience Specialist

We are seeking a highly skilled and enthusiastic Customer Experience Specialist to join our team at Core, Hertford.

Main Responsibilities:

  • Deliver Exceptional Service: Provide top-notch customer service and ensure every guest has an outstanding experience.
  • Serve Food and Beverages: Prepare and serve high-quality food and beverages to the highest standards.
  • Maintain Cleanliness: Ensure a clean and safe environment for guests and colleagues alike.

About Our Organisation:

Stonegate Group is a leading operator of late-night venues in the UK. Our diverse range of brands includes iconic nightclubs, LGBTQ+ bars, Latin venues, and themed retro bars.

Benefits:

  • Reward Card: Enjoy 25% off food and drink across our Managed Estate via the MiXR App.
  • Stonegate Xtra Rewards: Access discounts on the High Street and other retailers through our online benefits portal.
  • VIP Entry: Get exclusive access to our Pubs and Bars.
  • Hotel Discounts: Take advantage of discounted hotel rates.
  • Flexible Working: Enjoy a flexible work schedule that suits your needs.
  • Corporate Discounts: Receive David Lloyd Corporate Discount Rates and Discounted Dental Insurance.
  • Wagestream: Access your earned wages early with Wagestream.

Key Details:

Estimated Salary: £19,800 per annum, dependent on experience.



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