Customer Experience Strategist

18 hours ago


Watford, Hertfordshire, United Kingdom TJX Europe Full time

**Unlock Your Potential with TJX Europe**

We're a forward-thinking company that's passionate about delivering exceptional customer experiences. As our new Retail Brand Manager, you'll have the opportunity to work on exciting projects, collaborate with talented colleagues, and develop your skills in a fast-paced and dynamic environment.

**Key Responsibilities**

Partner with Marketing, Analytics & Insights, ECRM, and Creative teams to develop and execute integrated marketing campaigns.
    Collaborate with Store Operations, IT, eCommerce, Customer Service, Legal, and Procurement teams to ensure seamless execution and effective communication.
    Manage third-party and agency relationships, overseeing project delivery and costs.
    Utilize customer data to identify trends and opportunities, informing business decisions and driving growth.

**What We Offer**

A competitive salary of £60,000 - £70,000 per annum, depending on experience, plus excellent benefits and career development opportunities.



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