Customer Experience Representative

2 days ago


Watford, Hertfordshire, United Kingdom Three Full time

At Three, we're committed to providing better connectivity every day for every customer. Our team of Customer Experience Representatives plays a vital role in achieving this vision.

About the Role

We're seeking an experienced and enthusiastic individual to join our team as a Customer Experience Representative. In this role, you'll be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and relationship-building skills.

The successful candidate will have:

  • A strong track record in customer-facing roles, with experience in handling customer queries and resolving issues efficiently.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds.
  • A willingness to learn and adapt to new situations, with a focus on continuous improvement.
What We Offer

In return for your hard work and dedication, we offer a competitive salary of £12 per hour, plus benefits that include:

  • A brand new smartphone on an unlimited data plan.
  • An on-target bonus of 25%, paid out monthly based on store performance.
  • Individual bonus accelerators for high performers.
  • Great discounts with our Perks at Work scheme.
  • Excellent training courses and career development opportunities.

We're committed to creating an inclusive and supportive work environment where everyone feels valued and empowered to succeed. If you're passionate about delivering exceptional customer experiences and want to join a dynamic team that's shaping the future of connectivity, we'd love to hear from you



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