Customer Experience Specialist
3 days ago
We are offering a challenging and rewarding opportunity for a Customer Experience Specialist to join our corporate customer service team. This role offers a competitive salary of £42,000 - £58,000 per annum, depending on experience.
Job DescriptionThis is a customer-focused role, where you will be responsible for managing a portfolio of corporate customers and ensuring their interactions with our business are of the highest standards.
The ideal candidate will have excellent communication skills, be proactive in managing customer communications, and able to adapt their style to changing circumstances and demand.
You will also be required to use reporting and analysis to provide customer insight and become a subject matter expert in order to fully service an account.
What We Offer- A competitive salary of £42,000 - £58,000 per annum
- A comprehensive benefits package including private medical insurance, life assurance, and income protection scheme
- Access to a wide range of company benefits and rewards and recognition scheme
- An opportunity to work in a hybrid pattern, with Tues-Thurs in the office and Monday and Friday at home
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