Customer Experience Coordinator

3 weeks ago


Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Limited Full time

We are seeking a highly organized and communicative individual to fill the role of Customer Experience Coordinator. This position involves working closely with our client's customer service team to ensure seamless communication and problem-solving.

The successful applicant will have experience in a customer-facing role or scheduling engineers and excellent communication and organizational skills. A competitive salary of £25,000 - £28,000 per annum is available for this role, which is based in Watford.

Main Responsibilities:

  • Coordinate customer service activities and communicate effectively with customers
  • Schedule engineers and manage their workload
  • Respond to customer inquiries and resolve issues

Benefits:

  • A competitive salary package
  • Ongoing training and development opportunities


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