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Customer Success Manager

1 month ago

Reading, Reading, United Kingdom Seequent Full time

About the Role

Seequent is seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for developing and maintaining strong relationships with our clients, ensuring they derive maximum value from our subsurface software solutions.

Key Responsibilities

  • Work closely with clients to understand their needs and provide tailored support and guidance.
  • Develop and implement strategies to drive customer adoption and retention.
  • Collaborate with cross-functional teams to identify and pursue new business opportunities.
  • Provide technical expertise and support to clients, ensuring they achieve their goals.
  • Monitor and report on customer satisfaction and adoption metrics.

Requirements

  • 3+ years of experience in a Customer Success, Relationship Management, or Account Management role.
  • Proven track record of driving customer adoption and retention.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.

What We Offer

  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Flexible work arrangements.

Why Join Us

At Seequent, we are passionate about helping our clients achieve their goals and make a positive impact on the world. If you are a motivated and results-driven individual who is passionate about customer success, we encourage you to apply for this exciting opportunity.