Global Customer Success Manager

4 weeks ago


Reading, Reading, United Kingdom eflow Global Full time

We are seeking a highly skilled Global Customer Success Manager to lead our client relationships and drive business growth.

Key Responsibilities:

  • Client Relationship Management: Build strong, long-lasting relationships with SME clients.
  • Customer Success: Ensure clients derive maximum value from our products and services.
  • Performance Metrics: Maintain high customer satisfaction scores and retention rates.

Career Progression: Successful performance in this role will open opportunities for career advancement, including managing big enterprise accounts and handling global accounts.

Qualifications and Skills:

  • Proven experience in customer success or client relationship management, preferably with SME clients.
  • Familiarity with CRM software and other relevant tools.
  • Bachelor's degree preferable but not essential depending on experience.


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