Global Customer Success Manager
4 weeks ago
We are seeking a highly skilled Global Customer Success Manager to lead our client relationships and drive business growth.
Key Responsibilities:
- Client Relationship Management: Build strong, long-lasting relationships with SME clients.
- Customer Success: Ensure clients derive maximum value from our products and services.
- Performance Metrics: Maintain high customer satisfaction scores and retention rates.
Career Progression: Successful performance in this role will open opportunities for career advancement, including managing big enterprise accounts and handling global accounts.
Qualifications and Skills:
- Proven experience in customer success or client relationship management, preferably with SME clients.
- Familiarity with CRM software and other relevant tools.
- Bachelor's degree preferable but not essential depending on experience.
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