Centre Performance Lead

About the OpportunityWe are seeking a talented Contact Centre Business Performance Lead to join our team at Teleperformance International. As a Business Performance Lead, you will play a key role in driving business results and improving overall performance across our contact centre operations.Key responsibilities will include evaluating business area...

About The JobThe Growth Company's Education and Skills team is looking for a highly skilled and motivated Training Centre Performance Manager to join our team. This is an exciting opportunity for a professional with experience in managing training centres and teams to contribute to our mission of delivering high-quality education and skills...

About the RoleWe are seeking an experienced Telephony Operations Supervisor to manage our inbound telephony teams. As a supervisor, you will be responsible for ensuring all calls are handled professionally and comply with legislative, regulatory, and contractual requirements.Main Responsibilities:Develop and maintain key performance indicators to monitor...

Energi People, a leading consultancy, is hiring an Associate Mechanical Design Engineer for our building services team in Manchester.Salary: £65,000 - £85,000 per annum, based on experienceThis role involves supporting and delivering designs for the Data Centre and Mission Critical sector, leveraging Mechanical Engineering and Building Services...

About the RoleThe CRM Executive will be responsible for implementing processes to deliver targeted CRM campaigns and improved customer communications at every touch point. They will support the CRM team in executing the customer communications strategy to drive user engagement and retention growth globally across all products and services.Key...

As a Training Centre Manager at The Growth Company, you will be responsible for the performance management and success of a Training Centre and team of staff.You will develop and maintain productive relationships with key partners, analyse feedback from learners, employers, and staff, and translate curriculum offers into delivery models.Your Key...

About UsBMS Performance is one of the UK's leading suppliers of façade and timber products to the construction industry, with a turnover exceeding £200 million per year. We work on a wide range of projects, including housing developments, stadiums, shopping centres, and more.Job SummaryWe are seeking a talented Sales Trainee to join our well-established...

Contact Centre Performance Coach Location – We have multiple offices throughout the UK, so you will be based onsite at your closest office. Travel is an essential part of this role, so being flexible to travel to various locations is a must.  Role Purpose The role will support our call centre’s by implementing coaching interventions that drive...

About the RoleThe estimated salary for this position is £35,000 - £50,000 per annum, depending on location and experience.Job OverviewThis role offers a unique opportunity to lead a team of professionals in a fast-paced contact centre environment. As an Assistant Operations Centre Manager, you will be responsible for delivering high levels of performance...

We are currently recruiting for an experienced Electrical Engineer to join our client's Critical Infrastructure team as a Precinct Designer. This exciting opportunity offers a competitive salary of £60,000 - £70,000 per annum, plus benefits and career progression opportunities.In this role, you will be responsible for producing electrical designs and...

Contact Centre Performance Coach Location – We have multiple offices throughout the UK, so you will be based onsite at your closest office. Travel is an essential part of this role, so being flexible to travel to various locations is a must.  Role Purpose The role will support our call centre’s by implementing coaching interventions...

We are seeking an experienced Continuous Improvement Training Officer / Quality Coach & Trainer to join our team at AWD online. This is a fantastic opportunity for a skilled professional to work in a dynamic call centre environment, driving performance improvement and quality assurance through coaching, training, and feedback. With a strong focus on...

Contact Centre Team Lead PositionIn this critical leadership position, you will oversee the performance of a dynamic contact centre team, focusing on enhancing employee engagement, productivity, and customer satisfaction. Your responsibilities will encompass driving a positive work culture, managing daily operations, and maintaining accountability for...

Selling - NHS funded cataract surgeries for patients coming through high street opticians like Boots, Specsavers etc.You must have 2+ years of UK based field based sales experience to be considered for this job.Package - £35,000 basic + £10,000 commission + £5,000 car allowance THE JOB : The Field Sales Executive will lead the development of a large...

Job DescriptionPermanent Role - Network Operations Centre Shift Lead Manchester (Hybrid working)Smart DCC is seeking a skilled Network Operations Centre Shift Lead to join our critical Operations team. As a key member of our Operations department, you will be responsible for managing and developing a team of Technical Centre Analysts to deliver an optimal...

Are you an experienced construction professional looking to take on a key leadership role in a cutting-edge Data Centre project?We are seeking a Data Centre Delivery Lead to join our team at Highfield Professional Solutions Ltd in Manchester.The successful candidate will have a strong background in construction project management, with a minimum of 5 years'...

**Call Centre Operator/Parts Advisor** Manchester, Greater Manchester £25,080 Basic Salary - £30,080 OTE/Annum We are recruiting a **Call Centre Operator/Parts Advisor** for a **Car Dealership Group** in the **Manchester** area. **PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR PARTS ADVISOR/SUPERVISOR EXPERIENCE IN A CAR DEALERSHIP.** They are the first...

**Call Centre Operator/Parts Advisor** Manchester, Greater Manchester £25,080 Basic Salary - £30,080 OTE/Annum We are recruiting a **Call Centre Operator/Parts Advisor** for a **Car Dealership Group** in the **Manchester** area. They are the first point of contact for our customers over the telephone so it’s vital they provide a welcoming...

About the RoleAs an Operations Centre Manager Lead at Teleperformance, you will play a pivotal role in driving high levels of performance and employee engagement in your business area. This involves ensuring a positive and productive working culture through effective leadership, inspiration, motivation, development, and management of your team.This role...

**Call Centre Operator/Parts Advisor** Manchester, Greater Manchester £25,080 Basic Salary - £30,080 OTE/Annum We are recruiting a **Call Centre Operator/Parts Advisor** for a **Car Dealership Group** in the **Manchester** area. **PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR PARTS ADVISOR/SUPERVISOR EXPERIENCE IN A CAR DEALERSHIP.** They are the first...