Customer Service Retail Professional

3 days ago


Ely, Cambridgeshire, United Kingdom Screwfix Direct Ltd Full time

We are seeking a skilled Customer Service Retail Professional to join our team at Screwfix Direct Ltd in Ely, Cambridgeshire.

About the Role

This is a fantastic opportunity for a retail professional to develop their skills and experience within a fast-paced store environment. As a Customer Service Retail Professional, you will be responsible for creating a positive shopping experience for customers, assisting with warehouse duties, and contributing to a collaborative team environment.

We offer a competitive salary of £27,500 per annum, based on location and experience. In addition to your basic salary, you will also receive 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service up to 33 days, as well as award-winning company pension scheme with up to 14% Kingfisher contribution.

Key responsibilities include:

  • Welcome and serve customers, understanding their needs, and guiding them to suitable products.
  • Assist with deliveries, maintain product stock, collect customer orders, and ensure high standards are met.
  • Participate in a team that takes pride in the store, works together, and enjoys a positive work environment.
Requirements

To succeed in this role, you should possess excellent communication skills, a positive attitude towards delivering great customer service, and a willingness to learn and adapt to new situations. Prior retail experience is not necessary, but a reliable, honest, and enthusiastic individual who can work well within a team would be ideal.



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