Operations and Customer Services Leader

Company OverviewWe are a global leader in the design and manufacture of innovative photonics products, serving customers worldwide.Our new purpose-built facility is located in Witchford, Ely, just 12 miles from Cambridge, offering a great work-life balance with hybrid working options.

Job Description:Eptura is seeking a highly skilled Service Operations Manager to lead our site delivery teams. As a key member of our operations team, you will be responsible for ensuring seamless service delivery to our customers.With a strong focus on customer satisfaction, you will work closely with our sales and customer experience teams to deliver...

Nando’s Restaurant OperationsWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As an Assistant General Manager, you will be responsible for leading a team of restaurant staff and ensuring the smooth operation of our restaurant.The RoleLead a team of restaurant staff to deliver exceptional customer service and...

Customer Service Administrator RoleWe are seeking a skilled Customer Service Administrator to be part of our growing business near Ely. As a Customer Service Administrator, you will play a vital role in delivering exceptional customer service to our clients, who have diverse needs.Key Responsibilities:Respond to customer inquiries via email and phoneProvide...

We are seeking a skilled and diligent Customer Service Associate to join our team. This role is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences and working in a fast-paced environment.About the RoleAs a Customer Service Associate, you will be responsible for providing top-notch service to our...

We are seeking a skilled Customer Service Representative to join our team at EA First Compass House. As a key member of our global customer support team, you will be responsible for providing comprehensive technical telephone support to customers, including first-line support, triaging and resolving complex customer enquiries promptly and efficiently.Key...

Job Description:We are seeking an experienced Customer Service Representative to join our team at ASL Systems Group. As a key member of our customer-facing department, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.The ideal candidate will have a strong background in customer relations,...

Role OverviewMP Training and Recruitment is seeking an experienced and qualified Early Years professional to cover a maternity leave in our client's nursery setting. The ideal candidate will have a Level 3 or above Early Years qualification and previous experience working in an Early Years setting, preferably as a Room Leader or similar.ResponsibilitiesLead,...

We are seeking a Customer Service Representative to join our team at Sanctuary Group's Baird Lodge in Ely. This is a part-time role, with approximately 20 hours worked per week.Job DescriptionThis exciting opportunity will see you working as part of our front of house team, providing exceptional customer service and supporting customers to reach their full...

Customer Support Role OverviewWe are seeking a skilled Customer Support Specialist to join our team at EA First Ltd. This is a fantastic opportunity for someone looking to develop their experience in a global organisation, with excellent training and onboarding.In this crucial role, you will be providing comprehensive technical telephone support to...

Role Overview">We are seeking a highly motivated and enthusiastic Customer Service Ambassador to join our team at Sainsbury's. This is an excellent opportunity to work in a fast-paced environment, providing exceptional customer service and supporting our sales floor teams.About the Role">This role will involve working closely with colleagues to deliver...

We are seeking a highly skilled Customer and Trading Operations Manager to join our team at Sainsbury's.About the RoleThis is an exciting opportunity to lead a high-performing team in a fast-paced environment, where you will be responsible for managing everything that happens during your shift. You will plan resources effectively, ensure customers are...

As our Lead Online Manager, you will be responsible for developing and implementing strategies to drive online sales growth and improve customer experience.Key responsibilities include:Leading a team of managers to achieve online sales targets and improve customer satisfactionDeveloping and implementing strategies to increase online conversion rates and...

Delivering Exceptional Customer ExperiencesAs a key member of our team, you will play a vital role in creating unforgettable moments for our customers. Your warm smile and exceptional service skills will make every visit a memorable one.Your ResponsibilitiesProvide customers with a heartfelt and memorable experience each and every time they visitKnow the...

About the RoleWe are seeking an experienced Retail Store Manager to lead our team in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesTo run the day-to-day management of the store, ensuring a positive and productive working environment for all colleagues.To act as a brand ambassador for Holland & Barrett, embodying the...

Sanctuary Group is a leading provider of housing, care, and commercial services in the UK. We are seeking a skilled Customer Care Finishing Operative to join our team in Ely.Key Responsibilities:Carry out day-to-day customer care visits to properties with reported minor cosmetic snags and defects.Fix minor faults, including paint work, plastering, scratches,...

Early Years Education WorkerBright Horizons Ely Day Nursery and Preschool is seeking a highly motivated Early Years Education Worker to join our dedicated team. As a key player in our nursery setting, you will be responsible for creating a nurturing environment that fosters learning and growth in children aged 0-5.Key responsibilities include working closely...

About the Role: We are seeking a skilled Logistics Operations Specialist to join our team at Thorlabs, a global leader in optical technologies.Job Overview: As a Logistics Operations Specialist, you will play a crucial role in ensuring the smooth operation of our internal logistics processes, enabling our production teams to deliver high-quality products to...

Unlock your potential as a Restaurant Operations Manager at Lounges!Lounges are known for their exceptional service and welcoming atmosphere, and as a Restaurant Operations Manager, you'll play a key role in maintaining this high standard. You'll work closely with the General Manager to ensure that every customer leaves happy, and that the team is motivated...

Key Responsibilities:We are seeking a highly motivated Engineering Team Leader to oversee the production facility's operations. As a key member of the engineering team, you will be responsible for ensuring the facility runs smoothly and efficiently.Key Responsibilities:Oversee all aspects of planned and reactive maintenance within the facility.Work closely...