Customer Service Ambassador

6 days ago


Ely, Cambridgeshire, United Kingdom Sainsbury's Full time

Role Overview

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We are seeking a highly motivated and enthusiastic Customer Service Ambassador to join our team at Sainsbury's. This is an excellent opportunity to work in a fast-paced environment, providing exceptional customer service and supporting our sales floor teams.

About the Role

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This role will involve working closely with colleagues to deliver outstanding customer experiences, maintaining high standards of product knowledge, and contributing to a positive store atmosphere. You will be responsible for assisting customers with queries, resolving issues promptly, and promoting products and services effectively.

What We Offer

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  • A competitive salary of £9.50 per hour
  • A generous holiday entitlement based on hours worked
  • A range of benefits, including discounts on shopping, food, and leisure activities
  • Ongoing training and development opportunities to enhance your skills and career prospects
  • A supportive and inclusive work environment

Requirements

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To succeed in this role, you will need:

  • Excellent communication and interpersonal skills
  • A passion for delivering exceptional customer service
  • Ability to work independently and as part of a team
  • Basic mathematical skills and accuracy when handling cash transactions
  • Flexibility to work varying shifts, including evenings and weekends

Benefits and Perks

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In addition to a competitive salary, we offer a range of benefits and perks, including:

  • 10% discount on shopping after four weeks, increasing to 15% off every Friday and Saturday at Sainsbury's
  • Free food and hot drinks provided for colleagues in all stores
  • Generous holiday entitlement based on hours worked
  • Shopping discounts on gym memberships, restaurants, holidays, and more
  • Family leave policies, including maternity and paternity leave
  • Pension scheme with employer contributions
  • Sainsbury's share schemes and employee assistance programme

Why Join Us?

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Sainsbury's is committed to creating a positive and inclusive work environment where colleagues feel valued and supported. We believe in investing in our people, providing ongoing training and development opportunities to help you grow and succeed in your career. If you're passionate about delivering exceptional customer service and joining a dynamic team, we'd love to hear from you



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