Current jobs related to Customer Insights Strategist - Stockport, Stockport - Harnham

  • Senior Insights Strategist

    1 day ago

    Stockport, Stockport, United Kingdom CGA Full time

    Job Title:Senior Insights StrategistAbout the Role:We are seeking a highly skilled Senior Insights Strategist to join our team in Stockport. As a key member of our Consumer Intelligence department, you will be responsible for overseeing qualitative and quantitative consumer research projects to provide valuable insights on market trends and client...

  • Customer Experience Strategist

    3 weeks ago

    Stockport, Stockport, United Kingdom Harnham Full time

    Job DescriptionAs a Customer Experience Strategist at Harnham, you will lead a team responsible for providing insights on end-to-end customer journeys. You will gather insights from surveys and other data sets to optimise customer journeys and enhance advocacy, loyalty, and customer experience. You will analyse Voice of the Customer (VoC) and Speech...

  • Consumer Insight Strategist

    2 weeks ago

    Stockport, Stockport, United Kingdom NielsenIQ Full time

    Job Overview Come and join NielsenIQ, the world's leading consumer intelligence company, as a Consumer Insight Strategist. As a critical member of our team, you will be responsible for managing and analyzing research in the eating and drinking out sector, helping some of the world's biggest brands to better understand how consumers interact with their...

  • Customer Insight Lead

    3 weeks ago

    Stockport, Stockport, United Kingdom Harnham Full time

    Customer Insight LeadHarnham is seeking a Customer Insight Lead to join their team. As a Customer Insight Lead, you will be responsible for providing valuable insights into end-to-end customer journeys, gathering insights from surveys and complaints, and delivering true insights to drive business decisions.The Role:Conducts or commissions research to offer...

  • Customer Insights Lead

    3 weeks ago

    Stockport, Stockport, United Kingdom Harnham Full time

    Customer Insights LeadHarnham is seeking a Customer Insights Lead to join the team and lead on end-to-end customer experience optimisation for a well-known health insurance brand.The RoleAs the Customer Insights Lead, you will lead a team responsible for providing insights on end-to-end customer journeys. You will gather insights from surveys and other data...

  • Customer Insights Director

    4 weeks ago

    Stockport, Stockport, United Kingdom Harnham Full time

    Job Title: Customer Insights ManagerWe are seeking a highly skilled Customer Insights Manager to lead our team in delivering end-to-end customer experience optimization.About the Role:The Customer Insights Manager will be responsible for gathering insights from surveys and disparate data sets to optimize customer journeys, enhance advocacy, loyalty, and...

  • Customer Insights Director

    4 weeks ago

    Stockport, Stockport, United Kingdom Harnham Full time

    Job Title: Customer Insights ManagerWe are seeking a highly skilled Customer Insights Manager to lead our team in delivering end-to-end customer experience optimization.About the Role:The Customer Insights Manager will be responsible for gathering insights from surveys and disparate data sets to optimize customer journeys, enhance advocacy, loyalty, and...

  • Customer Insight Lead

    4 weeks ago

    Stockport, Stockport, United Kingdom Harnham Full time £70,000

    Customer Insight ManagerJoin a leading UK-based company providing private health and life insurance to members. As a Customer Insight Manager, you will gather valuable insights from surveys and complaints to drive business growth.Key Responsibilities:Conduct or commission research to deliver actionable insights for businessesOptimise customer journeys to...

  • Customer Insight Lead

    4 weeks ago

    Stockport, Stockport, United Kingdom Harnham Full time £70,000

    Customer Insight ManagerJoin a leading UK-based company providing private health and life insurance to members. As a Customer Insight Manager, you will gather valuable insights from surveys and complaints to drive business growth.Key Responsibilities:Conduct or commission research to deliver actionable insights for businessesOptimise customer journeys to...

  • Customer Insight Lead

    4 days ago

    Stockport, Stockport, United Kingdom Harnham Full time £70,000

    **Customer Insight Lead**Join a UK-based company that provides private health and life insurance to members. They partner with businesses to offer this benefit to employees.**Key Responsibilities:**Deliver insights into end-to-end customer journeysAnalyse Voice of Customer (VOC) and speech analysisConduct or commission research to offer valuable insights for...

  • Customer Insights Manager

    4 weeks ago

    Stockport, Stockport, United Kingdom Harnham Full time £60,000 - £70,000

    Customer Insights ManagerStockport (Hybrid – 2x Days a Week in Office)£60,000-£70,000About the RoleHarnham is seeking a seasoned Customer Insights Manager to lead the team in end-to-end customer experience optimisation. As a key member of the team, you will be responsible for gathering insights from surveys and disparate data sets to enhance advocacy,...

  • Customer Insight Manager

    3 weeks ago

    Stockport, Stockport, United Kingdom Harnham Full time

    Job DescriptionWe are seeking a highly skilled Customer Insight Manager to join our team at Harnham. As a key member of our organisation, you will be responsible for providing valuable insights into end-to-end customer journeys.The RoleDeliver actionable insights from customer surveys and complaintsConduct research to identify opportunities for customer...

  • Customer Insights Lead

    3 weeks ago

    Stockport, Stockport, United Kingdom Harnham Full time £70,000

    Customer Insights ManagerJoin a UK-based company that provides private health and life insurance to members.Key Responsibilities:Conduct research to gather valuable insights for businesses.Analyze Voice of Customer and speech analysis to optimize customer journeys.Deliver actionable insights to enhance advocacy, loyalty, and customer experience.Working...

  • Customer Insights Manager

    4 weeks ago

    Stockport, Stockport, United Kingdom Harnham - Data & Analytics Recruitment Full time

    Customer Insights ManagerHarnham - Data & Analytics Recruitment is partnering with a leading financial services business to help build out a brand new function within the business, with the overall aim of turning measurement of CX into a science.The Role:As a Customer Insights Manager, you will be responsible for:Conducting research that provides insights...

  • Customer Insights Manager

    4 weeks ago

    Stockport, Stockport, United Kingdom Harnham - Data & Analytics Recruitment Full time

    Customer Insights ManagerHarnham - Data & Analytics Recruitment is partnering with a leading financial services business to help build out a brand new function within the business, with the overall aim of turning measurement of CX into a science.The Role:As a Customer Insights Manager, you will be responsible for:Conducting research that provides insights...

  • Customer Experience Strategist

    2 weeks ago

    Stockport, Stockport, United Kingdom Harnham Full time

    Customer Insights Manager Role:We are seeking an experienced Customer Insights Manager to lead our team in providing end-to-end customer experience optimisation.About the Role:As a Customer Insights Manager, you will be responsible for gathering insights from surveys and diverse data sets to enhance customer advocacy, loyalty, and experience.Key...

  • Customer Experience Strategist

    3 weeks ago

    Stockport, Stockport, United Kingdom Harnham Full time

    Customer Insight ManagerHarnham is partnering with a leading UK-based company to provide private health and life insurance to its members. The company partners with businesses to offer this benefit to their employees.The Role:As a Customer Insight Manager, you will be responsible for:Providing actionable insights into end-to-end customer journeysGathering...

  • Customer Experience Strategist

    3 weeks ago

    Stockport, Stockport, United Kingdom Harnham Full time £60,000 - £70,000

    Customer Insights Manager Opportunity Harnham is partnering with a well-established health insurance brand to find a skilled Customer Insights Manager to lead the team in optimizing customer experiences. The ideal candidate will gather insights from various data sources, including surveys, to enhance customer journeys, advocacy, and loyalty. Using...

  • Senior Proposition Strategist

    2 weeks ago

    Stockport, Stockport, United Kingdom Stagecoach Group Full time

    About the Role:Stagecoach Group is seeking a Senior Proposition Strategist to lead our efforts in enhancing the Customer Value Proposition and improving the overall customer experience.Key Responsibilities:Develop and maintain target customer journeys for the 'on bus' and 'off-bus' experienceIdentify key pain points and opportunities to enhance the customer...

  • Senior Insights Manager

    3 weeks ago

    Stockport, Stockport, United Kingdom Forward Role Recruitment Full time

    Job Title: Senior Insights ManagerJob Description:We are seeking a Senior Insights Manager to lead research projects and deliver impactful insights to drive business strategy, whilst enhancing marketing insights and reporting.Key Responsibilities:Build an in-depth understanding of the clients and customer, along with the wider market insights – identifying...

Customer Insights Strategist

2 months ago

Stockport, Stockport, United Kingdom Harnham Full time £70,000
Harnham is seeking a Customer Insights Manager to join their team in Stockport. The role involves working 2 days a week on-site with the company, which provides private health and life insurance to members. The successful candidate will be responsible for gathering insights from surveys and complaints, and delivering actionable recommendations to enhance customer experience. Key responsibilities include conducting or commissioning research to offer valuable insights for businesses, optimising customer journeys to improve advocacy, loyalty, and customer satisfaction, and analysing Voice of Customer and speech analysis data. If you have a passion for customer insights and a strong analytical background, this could be the ideal role for you.

**Key Responsibilities:**

* Conduct research to gather insights from surveys and complaints
* Deliver actionable recommendations to enhance customer experience
* Optimise customer journeys to improve advocacy, loyalty, and customer satisfaction
* Analyse Voice of Customer and speech analysis data

**What You'll Need:**

* Strong analytical background and experience in customer insights
* Excellent communication and presentation skills
* Ability to work independently and as part of a team
* Strong problem-solving skills and attention to detail

**What We Offer:**

* Competitive salary and benefits package
* Opportunity to work with a leading company in the private health and life insurance industry
* Collaborative and dynamic work environment

If you're a motivated and analytical individual looking for a new challenge, please apply for this exciting opportunity.