Customer Insights Lead

4 weeks ago


Stockport, Stockport, United Kingdom Harnham Full time

Customer Insights Lead

Harnham is seeking a Customer Insights Lead to join the team and lead on end-to-end customer experience optimisation for a well-known health insurance brand.

The Role

As the Customer Insights Lead, you will lead a team responsible for providing insights on end-to-end customer journeys. You will gather insights from surveys and other data sets to optimise customer journeys and enhance advocacy, loyalty, and customer experience.

Your Skills and Experience

  • Strong experience in the customer insights space
  • Line management experience preferable

The Benefits

  • Competitive salary of £60,000-£70,000 (dependent on experience)

How to Apply

Please register your interest by sending your CV to Harnham via the link provided.


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