Customer Insights Lead
4 weeks ago
Customer Insights Lead
Harnham is seeking a Customer Insights Lead to join the team and lead on end-to-end customer experience optimisation for a well-known health insurance brand.
The Role
As the Customer Insights Lead, you will lead a team responsible for providing insights on end-to-end customer journeys. You will gather insights from surveys and other data sets to optimise customer journeys and enhance advocacy, loyalty, and customer experience.
Your Skills and Experience
- Strong experience in the customer insights space
- Line management experience preferable
The Benefits
- Competitive salary of £60,000-£70,000 (dependent on experience)
How to Apply
Please register your interest by sending your CV to Harnham via the link provided.
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