Senior Proposition Strategist

3 weeks ago


Stockport, Stockport, United Kingdom Stagecoach Group Full time

About the Role:

Stagecoach Group is seeking a Senior Proposition Strategist to lead our efforts in enhancing the Customer Value Proposition and improving the overall customer experience.

Key Responsibilities:

  • Develop and maintain target customer journeys for the 'on bus' and 'off-bus' experience
  • Identify key pain points and opportunities to enhance the customer experience
  • Own a set of group work-streams to improve our customer proposition
  • Work collaboratively with various teams internally and externally to develop targeted campaigns and initiatives

Requirements:

  • Experience in leading the end-to-end development of innovative propositions and products
  • Strategic mindset, results orientation, and excellent analytical skills
  • Strong leadership skills and ability to communicate effectively with various stakeholders

What's in it for you?

  • Defined Contribution pension scheme with employer contributions
  • Death in Service cover
  • 5 weeks holiday plus bank holidays
  • Stagecoach Bus travel pass for you and a companion
  • Access to the Hapi platform with retail and leisure discounts
  • Private medical insurance
  • Access to our Employee Assistance Program

Salary: up to £100k (dependent on experience)

Stagecoach workplace culture is one where everyone can be themselves and where all the differences our people bring to the business are celebrated.



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