Client Relationship Manager

7 days ago


Reading, Reading, United Kingdom Novus Property Solutions Ltd Full time

About the Role:

We are seeking a skilled Client Relationship Manager to join our team at Novus Property Solutions Ltd. As a key member of our organization, you will play a vital role in supporting site or contract with liaison between customers, clients, and the wider community.

Key Responsibilities:

  • Lead on delivering all added value contractual commitments, including planning and diarising community, skills, and employment initiatives, keeping these in line with the Social Value Act.
  • Deal with enquiries/issues relating to varying works delivered by our site teams and sub-contractors, acting as the voice and face at a contract and site level.
  • Dealing with complaints and resolving concerns in a positive manner.
  • Promote all good news stories and all initiatives with Marketing, ensuring we capture the good work we do.

About You:

To succeed in this role, you will have experience in Social Housing and communication, confident presentation skills, and flexibility regarding hours and travel. A Full UK Driving Licence is also required.

What We Offer:

  • An attractive salary package (£38,000 - £42,000 per annum) reflecting your skills and experience.
  • A competitive benefits package, including 27 days' holiday, company pension scheme, car allowance or fleet van, and discounted healthcare scheme.
  • Opportunities for career development and training.

About Us:

Novus Property Solutions Ltd is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist. With over 700 colleagues across 20 locations in Great Britain, we provide a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 125-year heritage.



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