Marketing Operations and CRM Manager
4 weeks ago
Job Title: Marketing Operations and CRM Manager
About the Role:
We are seeking a highly skilled Marketing Operations and CRM Manager to join our team at House of Fashion Associates Ltd. As a key member of our marketing department, you will be responsible for developing and executing a CRM strategy that drives customer acquisition, brand awareness, and retention.
Key Responsibilities:
- Develop and execute a CRM strategy that focuses on acquisition, brand awareness, and retention
- Continuously optimize the integrated marketing action plan, devised by Ometria and brand
- Have a deep understanding of the brand's customer through analysis and segment the customer database to target appropriately
- Create and own impactful campaigns for each customer segment, working inter-departmentally to maximize reach and performance
- Carry out weekly reporting of automation, campaign performance, and agency results, giving recommendations for optimization and actioning them
- Responsible for the re-engagement and overall retention of our customer database
- Jointly responsible for managing subscriber acquisition growth
- Line manage a Senior Email Marketing Exec, overseeing and supporting to maximize performance
- Responsible for hitting and exceeding regular targets, and setting out monthly plans to reach them with the support of the Senior Email Marketing Exec
- Oversee the management of agencies who provide push notifications, SMS, Abandon series, and friend referral
- Be on the continual lookout for ways in which we can optimize the customer's total digital communication experience
- Efficiently troubleshoot immediate platform issues and effectively understand the reasoning behind low results and rectify them
- Work closely with departments including paid and organic social, ecom, tech, buying, merchandising, and customer services
- Responsible for organizing campaign marketing materials for each department, ensuring seamless communication across marketing and that deadlines are met
About You:
We are looking for a highly skilled and experienced Marketing Operations and CRM Manager who has a passion for data and customer-centric marketing strategies. You will have a thorough ability to understand and analyze data from multiple mediums to drive results-based decisions.
Requirements:
- At least two years' experience working in a senior position across email, database, or CRM marketing
- Passionate about data and customer-centric marketing strategies
- Excellent communication skills, both written and verbal
- Strong planning and organizational skills, able to manage multiple projects and competing deadlines while maintaining a high level of attention to detail
- Fantastic at taking initiative and collaborating well, bringing a positive energy to the team
- A good understanding of Google Analytics
- Line management experience is desirable
- A passionate interest in fashion and popular culture
Benefits:
- Competitive salary
- Flexible working opportunities
- Company pension scheme
- Career progression in a fast-growing business
- Employee discounts
Reporting to: Marketing Manager
Contract Length: Permanent
Salary Range: Up to £45k depending on experience
Location: Manchester
-
Marketing Operations and CRM Manager
4 weeks ago
Manchester, United Kingdom House of Fashion Associates Ltd Full timeAbout the Role:We are seeking a highly skilled Marketing Operations and CRM Manager to join our team at House of Fashion Associates Ltd. As a key member of our marketing department, you will be responsible for developing and executing a CRM strategy that drives customer acquisition, brand awareness, and retention.Key Responsibilities:Develop and execute a...
-
Sales & Marketing CRM Manager
6 months ago
Manchester, United Kingdom AQA and AQA Affiliates Full time**At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it's our people who make this happen.** **Sales and Marketing CRM Manager** **Manchester** **£46,000 - £51,000** **Hybrid working** Can you kick...
-
CRM Manager
2 weeks ago
manchester, United Kingdom Forward Role Full timeCRM Manager12-month Fixed Term Contract Hybrid or remote working Newcastle Very competitive salary Forward Role are working with a global retailer to recruit a CRM Manager to lead and manage all CRM & loyalty activity.This award-winning brand was launched in the UK over 50 years ago and their range of innovative products is now available in over 60 countries...
-
CRM Manager
3 weeks ago
Manchester, United Kingdom Forward Role Full timeCRM Manager 12-month Fixed Term Contract Hybrid or remote working Newcastle Very competitive salary Forward Role are working with a global retailer to recruit a CRM Manager to lead and manage all CRM & loyalty activity. This award-winning brand was launched in the UK over 50 years ago and their range of innovative products is now available in over 60...
-
CRM Operations Manager
1 month ago
Manchester, United Kingdom Ultimate Performance Full timeRole OverviewThe CRM Executive will be responsible for leading our day-to-day CRM activities, implementing processes to deliver highly targeted CRM campaigns and improved customer communications at every touch point. They will work closely with the CRM team to execute the customer communications strategy to drive user engagement and retention growth globally...
-
CRM Operations Manager
4 weeks ago
Manchester, United Kingdom Ultimate Performance Full timeRole OverviewThe CRM Executive will be responsible for leading our day-to-day CRM activities, implementing processes to deliver highly targeted CRM campaigns and improved customer communications at every touch point.Key ResponsibilitiesSupport the CRM team to execute the customer communications strategy to drive user engagement and retention growth globally...
-
CRM Marketing Specialist
4 weeks ago
Manchester, New Hampshire, United Kingdom Manière De Voir Full timeAbout the RoleWe're seeking a highly motivated CRM Executive to support our CRM strategy, responsible for engaging and growing our large customer base through CRM channels, including Email, SMS, and Push Notifications.You will need a good blend of analytical and creative skills, be technically minded and able to think outside the box. Utilising first-party...
-
CRM Marketing Strategist
4 weeks ago
Manchester, United Kingdom MAG Full timeAbout the Role:We are seeking a highly motivated CRM Manager to join our dynamic team at CAVU. As the CRM Manager, you will play a vital role in crafting and executing successful strategies and initiatives for customer relationship management.Key Responsibilities:Execute the CRM marketing strategy across our brands, working closely with the CRM Lead to...
-
CRM Manager
1 month ago
Manchester, United Kingdom boohooMAN Full timeAbout the RoleWe're looking for a highly skilled CRM Manager to join our team at boohooMAN. As a key member of our digital marketing team, you will be responsible for developing and executing a comprehensive retention and acquisition strategy across CRM channels.Key ResponsibilitiesLead the CRM function and steer a high-performance team to achieve business...
-
Senior CRM Marketing Lead
3 days ago
Manchester, United Kingdom House of Fashion Associates Ltd Full timeHouse of Fashion Associates Ltd OverviewWe are a leading online fashion brand based in Manchester, UK.Job Title: Senior CRM Marketing Lead Salary: £40,000 Per AnnumAbout the RoleThis is an exciting opportunity to join our team as a Senior CRM Marketing Lead. As a key member of our marketing department, you will be responsible for delivering the CRM strategy...
-
Email Marketing and CRM Professional
3 days ago
Manchester, United Kingdom THG Full timeAbout THG IngenuityWe handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics.Job SummaryThe CRM Executive will drive customer engagement and retention through email, SMS, and our app, working closely with our in-house creative team to develop compelling marketing...
-
CRM Marketing Executive
4 weeks ago
Manchester, United Kingdom CV-Library Full timeDigital Marketing Executive focusing on email journey and CRM Marketing - Manchester We are looking for someone who can learn, develop and pick up and develop their marketing automation email marketing skills – This is for someone with 2 years relevant experience. Fantastic role in a fast-paced growing tech business based in Manchester City...
-
CRM Operations Manager
3 weeks ago
Manchester, United Kingdom Ultimate Performance Full time{"Job Title:CRM Executive"}About the RoleThe CRM Executive will be responsible for implementing and executing the day-to-day CRM activities, delivering highly targeted CRM campaigns, and improving customer communications across all touch points. This role requires a strong analytical mindset, ability to work autonomously, and attention to detail to ensure...
-
Digital CRM Marketing Lead
7 days ago
Manchester, United Kingdom Forward Role Recruitment Full timeAbout the RoleEstimated Salary: £35,000 per annumThis exciting opportunity has arisen for a Digital CRM Marketing Lead to join a B2C professional services business based in Manchester or Leeds.The role will involve line management of a CRM Assistant and overseeing end-to-end CRM campaigns from planning to deployment. Key responsibilities include automation,...
-
Marketing Database Coordinator
3 days ago
Manchester, United Kingdom Jobs-in-Marketing Full timeJob OverviewThis is an exciting opportunity for a junior Database Marketing Specialist to join our team at Jobs-in-Marketing, a leading marketing resourcing partner in northwest England.We are looking for someone with strong IT skills and attention to detail to manage our marketing CRM system, assemble project data, and process candidate registrations.About...
-
CRM Manager
4 weeks ago
Manchester, United Kingdom boohooMAN Full timeAbout the RoleWe're looking for a highly skilled CRM Manager to join our team at boohooMAN. As a key member of our digital marketing team, you will be responsible for developing and executing a comprehensive retention and acquisition strategy across CRM channels.Key ResponsibilitiesLead the CRM function and steer a high-performance team to achieve business...
-
CRM Manager
4 weeks ago
Manchester, United Kingdom Oscar Associates (UK) Limited Full timeJob Title: CRM Manager - Email Marketing SpecialistAbout the Role:Oscar Associates (UK) Limited is seeking an experienced email marketing and HubSpot specialist to join their team. As a CRM Manager, you will be responsible for developing audience-focused marketing and communications plans, leading the execution of these plans, and analysing email marketing...
-
CRM & Digital Manager
6 days ago
Manchester, United Kingdom Better Placed Ltd - A Sunday Times Top 10 Employer in 2023! Full timeBetter Placed are delighted to be partnering with a values-driven, high-growth B2B organisation as they look to recruit a CRM and Digital Manager to join the team. In this newly created role, you‘ll lead digital marketing initiatives and oversee the CRM (HubSpot) and email marketing platforms. You’ll be instrumental in driving automation, optimising...
-
Senior CRM Marketing Specialist
4 weeks ago
Manchester, United Kingdom MAG Full timeAbout CAVUCAVU is a leading provider of airport solutions, driving passenger spend and profitability for airports worldwide.Our team is passionate about creating seamless and enjoyable travel experiences, and we're looking for a Senior CRM Executive to join us in delivering our CRM marketing strategy.The RoleThe Senior CRM Executive will work closely with...
-
CRM & Analytics Marketing Executive
5 months ago
Manchester, United Kingdom Travel Counsellors Full timeAt Travel Counsellors, we care about our customers, communities and our colleagues more than anyone else and that’s what makes us special. For us, relationships trump transactions and we are there for our customers, connecting with them on a deeply human level through the moments that matter. We’ve been changing lives for almost 30 years as the leading...