Customer Journey Manager

Job Description">Support the company's digital platforms as a Senior Digital Analyst.Analyse digital platforms to bring customers into sales funnels and track drop off from quote to order.Work closely with eCommerce managers to create high-performing web pages.Utilise digital data from platforms like GA4 and integrate it with internal datasets for...

Job Description:Harnham seeks a skilled Customer Journey Optimization Specialist to support our digital platforms and drive customer growth.This role requires strong technical experience in GA4, Power BI, and Big Query, as well as expertise in customer journeys and digital customer data.The successful candidate will have a proven track record in A/B testing...

Job SummaryWe are seeking an experienced Customer Journey Architect to join our team as a Web Platforms Product Owner.In this role, you will work closely with other teams and stakeholders to shape and execute a roadmap that aligns with our client's vision.You will ensure that our web platforms deliver outstanding functionality and a seamless customer...

Become a Part of Our Team at F.J. WILSON\As a Web Engagement Lead, you will lead the strategic planning and delivery of our web-based customer engagement platform, ensuring seamless customer experiences and outstanding functionality.\Focused on driving business growth through exceptional digital experiences, you will collaborate with cross-functional teams...

Welcome to Marks & Spencer's Retail Leaders Graduate Programme, a pivotal opportunity for ambitious individuals to take their leadership skills to the next level. As we strive to revolutionize the retail industry, we're seeking dynamic graduates who embody our values of inclusivity, innovation, and customer-centricity.Programme OverviewThis 12-month...

About CPI SelectionWe're a leading Medical Equipment Supplier and Manufacturer based in High Wycombe, seeking a talented Customer Experience Manager to drive customer satisfaction and loyalty.Job Overview:The successful candidate will be responsible for managing customer relationships, resolving issues, and providing excellent service to customers. You'll...

Lead a Team of 20 Account ManagersLocated in High Wycombe, this is an exciting opportunity to join a rapidly growing facilities solutions company as the Head of Customer Success/Key Accounts. As part of your role, you will manage a team of 20 account managers and account executives, driving customer success within a KAM team and developing processes to...

Customer Experience ManagerWe are seeking an experienced Customer Experience Manager to lead our Aftersales team in Aylesbury. The ideal candidate will have a proven track record of delivering exceptional customer satisfaction and quality results.Key Responsibilities:- Developing and implementing customer-centric strategies- Leading a team of technicians to...

We're seeking an experienced Customer Experience Manager to join our team at Craveable Brands Ltd. This role is perfect for someone who is passionate about delivering exceptional customer experiences and has strong leadership skills.About the JobAs a Customer Experience Manager, you'll be responsible for motivating and coaching your team to drive customer...

Strategic Customer ManagerWe're seeking a skilled Strategic Customer Manager to join our team. As a key player in our business, you will be responsible for building and maintaining relationships with key customers in the UK Convenience market.**Job Overview:**Deliver and exceed sales and profit targets through effective partnership development.Collaborate...

OverviewKenvue, a household name in personal care products, is seeking a seasoned Candidate Name to join their team as a Customer Development Manager.This role reports directly to the Senior Customer Development Manager and is based at High Wycombe with hybrid working policy.

About the Role:As a Starbucks Assistant Manager, you will be responsible for overseeing daily store operations and ensuring excellent customer service. You will work closely with the Store Manager to achieve sales goals and drive business growth.Key Responsibilities:Lead a team of baristas and shift managers to deliver exceptional customer...

About the RoleAs a Customer Service Manager at Inspired Thinking Group (ITG), you will play a vital role in ensuring exceptional customer service delivery and operational excellence. Based on-site at our client's office in High Wycombe, you will be responsible for managing store orders, campaigns, and bespoke print production work through ITG's marketing...

Job OverviewAustin Fraser seeks a Senior Customer Service Adviser to manage and enhance customer relationships in High Wycombe.This role involves handling complex client requirements, ensuring seamless order processing, and delivering exceptional service.Client DetailsThe client is a globally recognised organisation specialising in creating innovative...

Job Description\We are seeking a talented Customer Experience Manager to join our team at John Lewis High Wycombe. As a key member of our team, you will be responsible for delivering exceptional customer service and educating customers on our products and techniques.\Main Responsibilities\\To lead a team of artists and educators in providing excellent...

**About the Role**We're looking for a talented Account Consultancy Executive to join our team at Inspired Thinking Group. As an Account Consultancy Executive, you will be responsible for managing client relationships, delivering exceptional customer service, and ensuring operational excellence across all aspects of our business.This is an exciting...

We are seeking a results-driven Senior Customer Service Operations Manager to join our team in Loudwater, Buckinghamshire. In this role, you will be responsible for overseeing the customer service function, ensuring that we deliver exceptional service to our customers.The ideal candidate will have a strong background in customer service operations and...

Dreams is the UK's most loved bed retailer, and we're looking for a talented Senior Customer Service Operations Manager to join our team in Loudwater, Buckinghamshire. In this role, you will be responsible for leading our customer service operations, ensuring that we deliver exceptional service to our customers.The successful candidate will have a strong...

Job OverviewM&S Opticians is seeking a highly motivated and organized individual to join our team as an Assistant Shop Manager in our busy practice.About the RoleThe successful candidate will play a pivotal role in ensuring the smooth operation of the Optical and Hearing Practice whilst delivering industry leading patient care. They will assist the Store...

Solutions Manager Opportunity:We are looking for a talented Customer Engagement Solutions Manager to lead the strategic planning and delivery of our web-based customer engagement platform. As a seasoned professional in digital delivery management, you will be responsible for ensuring our web platforms deliver outstanding functionality and a seamless customer...